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Posted 8 months ago
PHP 0 - 10,000 3 Vacancies
Setup the computing requirements such as file servers and other technical system needs and perform maintenance of those as well as administration of Active Directory infrastructure.Design network topology and cabling specifications. Develop alternatives for completing the wiring and installation including economic comparisons.Provide status report of all computing units and equipment for on a weekly basis.Contribute to problem resolution by giving hands-on support to resolve IT operational issues.Train users and in the use of new technology and provide documentation, manuals, and guides.Ensure the data integrity and security of clients.Perform hands-on fixes, including installing and upgrading software, installing hardware and networks, implementing file backups, and configuring systems and applications.Respond to real-time alerts to resolve problems or application/system outages, regular on- going review of analysis of data to identify recurring problems and proactively detect potential future problems.Assist in identifying and improving the reliability security, effectiveness, in the IT environment.Document work and time for the client, including analysis of root casus; frequent common problems; and recommendations.Identify opportunities for improvement by accurately documenting the problem and solution through service reports.Provide first level technical support for PC, network, and printer problems. Act as central point of contact for peripherals and office systems technologies.Write and document all work-related matters. In terms of troubleshooting, indicate the clear solutions to problem solved. Performance report should be submitted to the Computer Laboratory Coordinator on a weekly basis.Assist Associates and students in hardware and software capabilities and use of microcomputer, LCD/DLP projectors and any item reserved from the computer laboratory. Maintain the cleanliness of computers in ALL computer laboratories.Must be responsible for covering scheduled shift as assigned by the CSO Coordinator with the approval of the Computing Services Director.Must notify CSO if unable to cover scheduled shift due to illness or personal reason. When possible or you need time off from your scheduled shift, it is your responsibility to make arrangements to have someone else cover your shift.Perform such other duties and responsibilities related to and/or implied from those mentioned above and other duties and responsibilities as may be assigned by the Computer Services Office Coordinator (Infrastructure).