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Posted 8 months ago
PHP 15,000 - 20,000 4 Vacancies
Account Manager (AM) – Supporting and ProspectingJob Description:• Coachable• Research and develop new leads and prospects with direction from Sales Manager• Team player and able to quickly execute tasks in developing new markets• Generate sales among client accounts, including upselling and cross selling• Able to develop competitive analysis on competitors• Team player with excellent attention to detail• Able to onboard new clients and take them through a predefined process integrating Microsoft Outlook, Microsoft Dynamics, Adobe PDF, Microsoft Word, and more• Provide first line support for customer inquiries in timely and consistent schedule• Support new, renewal, and outdated quotes with direction from Sales Manager• Keep record of client communication and transactions with Microsoft Dynamics• Not afraid to pick up the phone and converse with customers about usage reporting and statistics• Able to generate accurate account reports using Microsoft Excel and Microsoft Dynamics• Proactive problem solver with a good understanding of delivering key value to customers• Coordinate with staff members working on the same account to ensure consistent service• Exceed customer satisfaction with prompt responses and providing timely solutions