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4th Floor 8/10 building, Upper Mckinley Hill, Fort Bonifacio, Taguig City

301-500 Employee/s

About Company

About TSD Global
We’re all the help you’ll need in growing your business. Just say the word and we’ll architect a custom solution of live agent teams with cutting edge technology to supercharge whatever piece of your business needs to scale quickly and effectively.


Our Mission

To provide omni-channel customer support, sales and back-office services to our clients as an extension of their businesses, providing value, integrity, and expertise.


Our Story

We’re here to revolutionize the customer experience. In today’s digital, instant, and connected world of abundant information, consumers won’t stand for the automated or single-channel support of yesteryear. They expect a unified, omni-channel engagement with the brands that they love regardless of where they interact, and it’s made communication exponentially more challenging.

Our mission is to help brands not only meet this challenge but to exceed it. We meet your channel-hopping customers everywhere they live, play, and work to provide the thoughtful, personalized interactions that resolve issues, build trust, and remove all the obstacles to help them truly love your brand. 

Care of this sort is the true key to customer success and growth. We should know, after all – for nearly 30 years, we’ve been helping clients improve their brand by building highly successful inbound customer service teams to support their products and services.

 

Our Values
OUR ACTIONS ARE ALWAYS GUIDED BY THESE 3 PILLARS OF EXCELLENCE:


Highly Effective People
Technologies may change but our core advantage doesn’t: We attract and empower highly effective people.

We know that today’s consumers demand a more integrated and human experience. That’s why we pre-select our agents from among the best and develop them throughout their career so that they can learn to nimbly navigate complex customer relationships to resolve issues, overcome objections, and self-organize into agile support teams dedicated to each client. Good people, when gathered, lead to great results. 


Global Everything
Today’s world of digital commerce is an increasingly borderless one and yet companies everywhere still face insurmountable hurdles in establishing themselves overseas.

With domestic and offshore locations, we’re uniquely situated and highly experienced in global business process outsourcing and can help you accelerate your expansion and reduce risk. 


Opti-Technology Masters
Because we specialize in our people above all else, it doesn’t matter what technologies you use: we either know or can learn them all.

Our agents are skilled in the most common ticketing systems, CRMs, and chat systems, and have learned hundreds of lesser common or proprietary systems in building out support organizations for major clients. This also allows us to collect data on every facet of your customer’s journey in order to optimize and deliver an experience tailored to surprise and delight them. 

Established in 1989, TSD Global now has a worldwide presence with contact centers located in the U.S. and the Philippines. Each center features state-of-the-art multi-channel contact center technology. The company manages customer support and sales campaigns on behalf of some of the world’s largest companies.

Walk in and apply at our Recruitment Hub at the 4th Floor 8/10 building, Upper Mckinley Hill, Fort Bonifacio, Taguig City, during the following hours:

Mondays to Fridays - 9:00 AM to 6:00 PM

Why join us?

✔ Sales Cash Incentives
✔ Other Program-Driven Bonuses
✔ Guaranteed Weekly Pay-outs

✔ Weekly Commission for Satellite Radio Campaign
✔ Fixed Weekends Off for US Telco Campaign
✔ Growth Opportunities
✔ 20 Service Incentive Leaves
✔ HMO for you and your dependent for FREE

Other Job Ads posted by the TSD Global

Posted 11 months ago

PHP 0 - 20,000 10 Vacancies


 QUALIFICATIONS:- With at least 2 to 3 years BPO experience in a TELCO or SALES program- Excellent communication skills.- At least High School Graduate- Willing to work in McKinley Hill, Taguig CityYou can also visit our office from Monday to Friday, 7am to 8pm. Our office is located at the 4th floor 8/10 building, Upper McKinley Hill, Fort Bonifacio, Taguig City. We’re just beside UNICITY and across McKinley Information Center.*TERMS AND CONDITIONS APPLY*Qualifications vary from one program to another

National Capital Region-Taguig, Philippines