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18F Wynsum Corporate Plaza, Ortigas Center, Pasig City, 1605

51-100 Employee/s

About Company

It's as simple as Snap, Share, Display.

Nixplay pioneers a revolution in the digital photo sphere through our next-generation WiFi Digital Photo Frames that keeps families closer. With our Nixplay Mobile App and intuitive Web App, you can now manage, view and share your photos anytime, anywhere. Our dedicated team of engineers and designers are focused on developing breakthrough solutions for all your photo needs. Our track record in creating quality digital photo frames through our sister company NIX, has positioned us as the #1 top seller on Amazon, giving us a significant lead in the market and allowing us to pride ourselves on our brand values of excellence, passion and innovation. We foster an environment of innovation and inspiration, continuously pioneering in order to be the leading digital photo engineers in the industry. We are always looking for highly motivated people who share our vision to lead the photo industry into new ground-breaking territory.

NIX and Nixplay are under the parent company, Creedon Technologies.

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Other Job Ads posted by the Creedon Technologies PH

Posted 3 days ago

Provide world class Technical Support and Customer Care to US and EU-based customers via call, email and chat support channelsComply with Company GuidelinesOther Tasks will be assigned based on Career Path and Progression Minimum QualificationsExperience in Zendesk and/or Five9 and/or Intercom preferredKnowledge and Experience in Cloud-Based System would be an advantageFluent in spoken and written English with excellent communication skillsSoft Skills; Active Listening, Empathy, Call Courtesy, and Proper Phone EtiquetteHard Skills: Managing AHT, First Call Resolution, Escalations, and Utilization of Tools.Exemplary Attendance and PunctualityExpected to work shifting schedules during 24/7 operations for peak season which is last quarter of the yearWillingness to work overtime as requested.USA business hours: 9pm to 6am / 10pm - 7am

Posted 2 weeks ago

The Customer Care team is an integral part of Creedon Technologies. We are looking for fresh technically minded and customer-centric candidates who can handle novel situations and issues. Individuals that can take charge of addressing product issues, complaints, and inquiries and resolves it in a timely manner. Overall Purpose of the Role:Overall responsibility in building customer satisfaction, help retain customers and increase level of repeat business. Key Responsibilities:Provide exceptional customer service in every customer interaction (voice, chat, email) with the ultimate aim of providing first call resolutionMaintain an awareness of customer needs and potential product issues through customer contact, including escalated calls, emails and other customer contact channelsProvide well-rounded, prompt, high-quality, and professional customer service at all times in the engagement with customersWork with other support teams as necessary to ensure that customers’ queries are clearly escalated to the correct teams for the required action and follow-upBe open to new tasks that may arise due to changing business needs and market/product launches and promotionsCollect and channel feedback on customer issues, processes and service enhancement to Management as an ongoing process for striving towards service excellenceParticipates on teams and special projects to improve product and service quality and client satisfactionThe Person:This position requires a person to have an extensive experience in a call center setup focused on both customer service and technical support. QUALIFICATIONS:Fluent in Japanese (N2 – Native Level) & English language (both verbal and written)Excellent comprehensive and interpersonal skillsHas strong customer orientationAnalytics and problem-solving skillsAt least 2 years’ work experience as a Japanese Speaking Customer Service RepresentativeJLPT Certification is desired but not required 

Posted 2 weeks ago

The Requirements:Passion for quality, user experience and getting things doneKnowledge of Android languages Java, Kotlin and frameworks such as mp4parser, opengles2, retrofit, rxjavaEngineering degree in Computer Science3+ years commercial experience in software developmentExperience with React Native would be highly desirableExperience with React JS and other javascript frameworks would be desirableExperience with unit testing and automated testingPassion for learning new technologiesGood understanding of asynchronous event-based programming paradigmKnowledge of websocket and socket.io library would be desirableExperience of building RESTful API for consumption by Single Page Web Application and 3rd parties would be very beneficial.Job Description The RoleNixplay’s office in Manila is growing at a fast pace and we are seeking an experienced Android (Java) Developer. You will be joining a friendly cross site team of developers and designers based in Manila and Hong Kong.We are proud, at Nixplay, to have an in-house, multi-disciplined Software and Hardware Team who work together on a business and consumer based product suite viewable on nixplay.com and nixplaysignage.com.As a developer on the mobile app team, you will be developing applications that will allow millions of users to manage and control their photos, videos and smart applications on our specialised range of consumer and business connected displays. Help us build the next generation of smart screens for business and the home.