Ave Maria Building, Quezon Avenue, West Triangle, Quezon City, Manila, 1012 Metro Manila-National Capital Region

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About Company

What began as a dream and grew with hard work is now Kimstore, the Philippines’ most trusted one-stop-shop for the latest in tech stuff. As the friendliest and most reliable online gadget store in the country, we have been known for providing only the best products at the most affordable prices, and through outstanding customer service. Since 2006, our mission has been to make it easier for Filipinos to enjoy the latest in mobile technology through our range of pro-consumer products and services. We offer a wide selection of gadgets for all your tech needs – mobile phones, laptops, cameras, gaming consoles, tablet PCs, and various accessories – you name it, we have it!

We take pride in being one of the pioneers of e-commerce in the Philippines and are truly grateful to obtain recognition for what we do. Aside from being hailed as a Go Negosyo Awardee, 12 Young Starpreneur Awardee, and Multiply Philippines’ Best Online Store in 2011, we were also featured in several major publications, including the Philippine Daily Inquirer, Philippine Star, and Entrepreneur Magazine. Major TV and radio networks, such as ABS-CBN, GMA, Studio 23, GMA News TV, ANC, Radio Aksyon, and DZRH have also mentioned Kimstore as the country’s go-to online store for quality electronics.

As we continue to grow and work hard to provide the best deals and only the best products, we are also committed to staying connected with our customers through various social media platforms. Want to stay updated with our best deals, price drops, contests, and the latest news in the tech world? We invite everyone to join our community of 2.5 million on Facebook, Twitter fanbase, currently at 10,500 fans, and growing our Instagram followers at 130,000 followers!

We are in line with our CORE VALUES

T- Trustworthiness

E- Excellence

C- Commitment

H- Heart 

and continuously providing Filipino affordable, timely, and reliable products and services.

Other Job Ads posted by the Kimstore Enterprise Corp.

Posted 1 month ago

 OverviewLead the planning, strategizing and execution of co-branding campaigns with merchant partners.Plan, coordinate, and execute Kimstore’s merchant marketing campaigns, both inbound and outbound, that are aligned with company-wide objectives, as well as budget management and target tracking.  Accountable for the Merchants market under the E-Commerce business and will have to work closely with business leads for alignment on marketing.ResponsibilitiesBe able to segment the merchant ecosystem into meaningful target audiences and develop marketing campaigns to acquire and engage merchants.Lead merchants/B2B acquisition campaigns from inception through post campaign analysis and summary reporting.Drive lead generation and operating efficiencies through the digital marketing channels while employing strong project management skills.Deep dive into competitive offerings to identify best practices and competitive differentiators.Identify quantitative success metrics for merchant marketing campaigns and manage these metricsBe able to close partnership deals, being fully responsible for the marketing components of the deal, while adhering to the operating budget parameters.Execute go-to-market initiatives excellently.Perform post-mortem in a data-driven manner to justify campaign ROI and share to partners.Oversee development of content and funnel optimization of inbound partnership/merchant leads generation.Ensure budgets are tracked and spent efficiently.Build and manage a relationship with internal and external stakeholders to grow the business and meet the company’s overall objectivesJob RequirementsMinimum 2 years of experience in consumer marketing (either in campaign management, partnerships/brand marketing or marketing communications) with exposure on online and offline media. Merchant, retail, trade marketing or e-commerce marketing experience a big plusBachelor’s degree in business administration, marketing, communication or other advertising.Excellent presentation skillsStrong negotiation skillsGood understanding of co-branding and marketing communications. Successful track record of developing and executing integrated marketing strategies.Able to create and articulate creative briefs and business cases. Proactive to drive data-needs to guide planning and decision-making.Excellent communication skills with the ability to articulate clearly in both written and spoken English.Highly resourceful and fast learner. Enjoys brainstorming, coming up with creative ideas, seeing it come to life and learning from it.Able to multi task and work in a fast - paced environmentCustomer-centric mindset with keen sense of analyzing problemsCandidate must be willing to report onsite in Quezon City and amenable to a 6 – day workweek 

Posted 1 month ago

Job OverviewThe E-commerce Sales  Support Staff is responsible for customer interface, provides support for pre-sell and after-sales transactions. Champions E-commerce customer service to ensure that the platform provides the best shopping experience.ResponsibilitiesServes as first point of contact for cross-functional relationshipHandles directly customer inquiries through email, live chat, voice call, and social mediaProvides customer feedback report for both website and productsDetermines and assesses the need to escalate customer feedback and concerns within acceptable time frameChampions product knowledge and benefitsHas in-depth knowledge of customer shopping process and order fulfillment managementAssists in the collection of pre-sell ordersAssists and supports activities that increase conversion rates and reduce rate of returnsAdheres to service standard to sustain customer relationshipContributes to ongoing systems improvements to streamline processes and cross-team efficiencyRequirementsGraduate of any four-year course.Minimum of 1 year experience in customer assistance role, preferably at an E-commerce companyAbove Average communication skillsAverage computer literacyAbility to learn and to be trainedPossesses a positive attitude at all timesAbility to solve problems under pressureHigh stress toleranceWilling to work in Quezon CityWilling to work 6 days a weekWilling to be assigned to night shift

Posted 1 month ago

ResponsibilitiesTracks merchandise countCount merchandise quickly and accuratelyFollow procedures and report to crew chiefAble to create a report of count per merchandiseAble to identify and report damaged merchandiseRequirementsCollege levelWorking knowledge of MS Office _Word, ExcelWilling to work long hours Strong attention to detailsWilling to be assigned to ValenzuelaWilling to work 6 days a week

Posted 1 month ago

Job DescriptionManage a team of CS agentsAssist to drive operational KPI  -  service level, abandoned rate, average handling time, customer satisfaction, email/chat response rate.Active monitoring, support and coach team members to ensure performance is in align with departmental KPIPerform regular contact with team members  for one-on-one meeting, team meetings, and performance reviewsEnsure team members provide accurate information to clientsCommunicate effectively with team members and clientsMotivate team members to perform betterManage overall operations of  CX departmentGenerate relevant reports for operational discussion and analysisHandle on ad-hoc projects/assignmentsRequirementsGraduate of any Business courseMinimum 3 years experience of managing team (10-15 members) in contact centre environmentPossess strong operational and leadership skillsHave excellent spoken and written communication skills in both English & TagalogAble to work independently and with a teamFlexible and adaptableAbility to work under stress and long hoursCandidate must be willing to report onsite in Quezon City and amenable to a 6 – day workweek