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Lexmark Research & Development Corp. Xcruit Verified Company

This is a Xcruit verified company BPO & Call Center
501-1000 Employee/s
Lexmark Plaza 1,, Samar Loop, Cebu Business Park,, Cebu City, 6000 Cebu City-Central Visayas 0919 065 1300

About Company

Founded in 1991, Lexmark is recognized as a global leader in imaging and output technology solutions and managed print services by many of the technology industry’s leading market analyst firms. Lexmark sells its products and services in more than 170 countries and is headquartered in Lexington, Kentucky. Lexmark Research and Development Corporation (Lexmark Cebu) is one of Lexmark’s multimillion-dollar facilities invested in Cebu, Philippines. It is the base of Lexmark research and development and shared services operations in the Asia Pacific region, making the Cebu facility the largest site next to the corporate headquarters.

In 2020 alone, Lexmark Cebu won the Best Global In-House Services Company of the Year at the International ICT Awards Philippines, Customer Centricity Impact Silver Award at the SSON Impact Awards in Singapore, and the COVID-19 Response Award at the PEZA Investors' Recognition Day and Excellence Awards.

These successes are a testament of Lexmark’s commitment to all its Cebu employees and the community since it started its operations in 2001, creating momentum makers through its employees not just through their everyday contribution to Lexmark, but also through their untiring collaborations with academia, the Cebu business organizations, the Cebu community and the entire IT/BPM industry.

Why join us?

Competitive Compensation and Benefits Package 

Our compensation and comprehensive benefits package emphasizes our commitment to our employees and their family’s welfare.  We offer various programs and benefits that caters to our employees’ needs. A one-time relocation package will also be provided for non-Cebu successful hires.

Health and Wellness 

You choose the benefits that are right for you and your family. We offer a variety of medical plans, and wellness programs for our employees.

Work-Life Balance 

We know there's more to life than work that's why we provide a selection of other benefits ranging from onsite break rooms, music lounges and more. We support various employee and their families’ diversity and interests through special clubs and projects.

Lexmark knows that its people are the greatest assets, and while we work hard we also love to play hard. We want our employees to deliver success while having fun, staying healthy, focusing on their family, giving back to our community.

Life at Lexmark: Semi-flex, casual dress code , open door policy , fun working environment

Our People: Diverse, team-oriented, game-changers, innovative, top caliber professionals.

Technical Advancement 

We give you the opportunity to take part in developing leading and cutting-edge solutions and work with top caliber professionals. With Lexmark’s commitment to innovation and ownership of technology, you surely can hone your technical skills to the fullest and get recognized for it.

Training and Development 

We strive for continuous improvement at the personal and professional level. Our employees enjoy extensive technical & non-technical trainings locally and internationally. At the corporate level, we offer leadership training and participation in improvement programs, such as Six Sigma Black Belt.

Dual Career Track 

We provide opportunities for our employees to grow and rise up in the organization and allow them to choose whether to remain in their technical field or pursue career opportunities for managerial positions.

Culture and Values

Commitment to the Environment

Lexmark strives to provide industry-leading environmental practices that relate to our products and also to everything that we do throughout the world.

Lexmark’s manufacturing facilities around the world have achieved ISO 14001 and OHSAS 18001 certifications for their environmental, health and safety management systems.

Lexmark was a charter partner in the ENERGY STAR Program and is committed to the continued success of this key partnership between US government and industry.

Since 2003, Lexmark has organized an annual Earth Day celebration at its global manufacturing facilities.

Professional Development

Lexmark is committed to supporting its employees in their efforts to develop professionally and reach their full potential. We offer educational opportunities for employees and support in a number of ways including programs focused on mentoring, technical advancement, developing emerging leaders and other trainings.

Corporate Citizenship is a core value

We believe in sharing the time and talents of our work force with the communities where our employees live and work. We provide activities and avenues for our people to reach out to the communities through volunteerism. Our commitment to social responsibility is focused on seven areas: community involvement, corporate governance and ethics, diversity, environmental responsibility, health and safety, human rights and labor standards and supplier requirements.

Diversity is integral to the way we work

We are committed to building a corporate culture in which all employees are respected, valued, and motivated to contribute to their maximum potential. We value creative, forward-thinking individuals from all backgrounds.

We embrace and understand differences in gender, race, age, nationality, religion, sexual orientation and physical ability. Lexmark recognizes that creating advantages from our differences is a key factor in achieving success in the global marketplace. Lexmark scored a perfect 100 score in Human Rights Campaign’s Corporate Equality Index.

Awards and Recognition

2018 

  • Industry Locator Countryside Champion Award
  • National ICT Confederation of the Philippines

2017

  • Outstanding Employer of the Year
  • Outstanding Environmental Performer of the Year
  • PEZA Awards
  • Hall of Fame, Most Innovative Company in the Philippines
  • 10th International ICT Award
  • Top 10 IT and BPM Companies in Cebu
  • Cebu IT-BPM .Organization (CIB.O)

Plaque of Excellence

Plaque of Recognition as Top 10 ICT-BPM Company

Cebu Provincial Government

2014 and 2016

  • Best Shared Services Team in Asia
  • Shared Services Outsourcing Network, Singapore

 

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