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TTEC Xcruit Verified Company

This is a Xcruit verified company BPO & Call Center
10,001+ Employee/shttp://ttecjobs.com
10 Five eCom Center, Harbor Drive, Mall of Asia, Cabadbaran City, 1300 Caraga

About Company

Who we are (values, mission, purpose)

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.

While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.

We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

Our DNA

At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

 

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

 

We’re guide by the values

  • Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
  • Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
  • Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
  • Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
  • Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
  • Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Other Job Ads posted by TTEC

Santa Rosa City,

Customer Service RepresentativeWork-from-Home Jobfrontliner JobGovernment Job

PHP 18,000 - PHP 20,000 Full Time Posted : Posted 6 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd  Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.   What You’ll be Doing  Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll  Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat  Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services  Open and maintain customer accounts and information  Resolve technical issues with patience and understanding  Positively participate in company events, team activities, and continuous learning  What You Bring to the Role  6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge  Computer experience Candidates should be willing to work within Santa Rosa, Laguna What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.

Santa Rosa,

Call Center AssociateWork-from-Home Jobfrontliner JobGovernment Job

PHP 19,000 - PHP 20,000 Full Time Posted : Posted 6 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd  Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.   What You’ll be Doing  Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll  Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat  Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services  Open and maintain customer accounts and information  Resolve technical issues with patience and understanding  Positively participate in company events, team activities, and continuous learning  What You Bring to the Role  6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge  Computer experience Candidates should be willing to work within Santa Rosa, Laguna What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information. 

Quezon City, Metro Manila

Call Center AgentWork-from-Home Jobfrontliner JobGovernment Job

PHP 19,200 - PHP 24,000 Full Time Posted : Posted 6 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Customer Service Representative working onsite in Novaliches,  you’ll be a part of bringing humanity to business. #experienceTTEC.  Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 5pm. You may visit TTEC Novaliches office at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. Your experience in the industry is valued here. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 8 months customer service experience if you are a Bachelor’s degree holder 1 year customer service experience if you’ve completed Senior High School or 2 years in college Recognize, apply and explain your product or service knowledge  Computer experience What You Can Expect Get Php 20,000* Retention Bonus (*terms & conditions apply) Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.   

Quezon City, Metro Manila

Call Center RepresentativeWork-from-Home Jobfrontliner JobGovernment Job

PHP 18,500 - PHP 24,000 Full Time Posted : Posted 6 days ago

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Customer Service Representative working onsite in Novaliches,  you’ll be a part of bringing humanity to business. #experienceTTEC.  Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines. Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 5pm. You may visit TTEC Novaliches office at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. Your experience in the industry is valued here. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 8 months customer service experience if you are a Bachelor’s degree holder 1 year customer service experience if you’ve completed Senior High School or 2 years in college Recognize, apply and explain your product or service knowledge  Computer experience What You Can Expect Get Php 20,000* Retention Bonus (*terms & conditions apply) Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.