TTEC 
This is a Xcruit verified company BPO & Call Center About Company
Who we are (values, mission, purpose)
Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.
We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.
Our DNA
At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose
Deliver humanity to business.
Our Vision
Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We’re guide by the values
- Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
- Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
- Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
- Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
- Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
- Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.
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Other Job Ads posted by TTEC
Metro Manila
USRN Opportunity At TTEC: Earn Up To 69k Plus Work From Home
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a US Registered Nurse working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! And even better! Earn a competitive salary package plus a ₱150,000 Retention Bonus. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you should have both the knowledge base and clinical judgment in reviewing cases of the patient. You will be making outbound calls to pharmacists and medical professionals and provide the correct information. During a Typical Day, You’ll Handles secondary review of medications that are not approvable on technician level. Review documentation and interpret data obtained from clinical records such as patient laboratory results, diagnostic tests, office visit notes and medical history. What You Bring to the Role A nursing graduate with an active PHRN and unrestricted USRN license holder (At least 6 months of license validity prior to start date) At least 2 years of experience in the clinical set-up (homecare, bedside related, hospital) or USRN in the BPO industry Recognize, apply and explain your product or service knowledge Computer experience For at home roles – keep High speed internet (> 50mbps) What You Can Expect ₱150,000* Retention Bonus. (*terms & conditions apply) Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.
Urgent Hiring Cebu City, Technical Support Representative | Cebu
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 5pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park. What You’ll be Doing Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Bring your passion and love for technology to know what’s going on with the latest technology products and help customers Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1-year BPO experience (Voice) if you’ve completed Senior High School or 2 years in college Must have Technical Background Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.
Urgent Hiring Cebu City, Customer Service Representative
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1-year BPO experience (Voice) if you’ve completed Senior High School or 2 years in college 2 years BPO experience (Voice) if you’ve completed High School (Old Curriculum) Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You’ll report to the team leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.
Urgent Hiring Santa Rosa City, Ignite Your Spark For Our Hotel Reservation Account | Onsite | TTEC Sta. Rosa
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna. What You’ll be Doing Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services Open and maintain customer accounts and information Resolve technical issues with patience and understanding Positively participate in company events, team activities, and continuous learning What You Bring to the Role 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Candidates should be willing to work within Santa Rosa, Laguna What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.
Urgent Hiring 
