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Wells Fargo Philippines Workbank Verified Company

Banking & Finance

1001-5000 Employee/s

 

1180 Wells Fargo Drive,, McKinley Hill, Fort Bonifacio, Taguig, 1634 Metro Manila-National Capital Region

This is a Workbank verified company

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About Company

 

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.

About Wells Fargo Philippines: Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.

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Posted 3 weeks ago

About Wells Fargo PhilippinesWells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.Department OverviewThe Human Resources and Learning team within the Shared Services department addresses the various needs of the organization by efficiently and effectively delivering HR services, nurturing diverse talent for the company's long-term success.About the RoleThe Human Resource (HR) Specialist is responsible for supporting a range of HR activities across multiple HR functions.  This role is part of a Global Delivery team that provides support for U.S. and international HR processes, and key stakeholders will predominantly be U.S. HR business partners.  In this role, you will be responsible for using a variety of HR tools and systems to maintain employee records, process employee data record changes, execute against team member payments and re-imbursements from activities such as the employee referral program and recruitment sign-on bonus payments, and provide customer service support to various functions in relation to HR activities being processed to support benefits administration, talent acquisition administration, compensation administration, learning administration and HR generalist activities.ResponsibilitiesDelivering email correspondence in a timely manner; leading conversations toward logical conclusions to inquiries; executing against required data entry and record maintenance; and understanding of HR policies and procedures requirementsThe role works closely with internal HR stakeholders such as recruitment, customer care, payroll and workforce administration, compensation and benefits, learning and development and HR generalistsPerforms a variety of routine general human resources duties such as maintaining personnel records, compiling statistics and/or processing employment applications, insurance forms, and salary increases. May search employee files and furnish information to authorized personsAssists employees on matters regarding personnel forms, records, and procedures. May prepare input forms for automated data processing systemUtilizes the company's internal human resources information systems (HRIS) to perform duties.  Requires working knowledge of company personnel policies and procedures in an assigned areaProvide support to a variety of HR activities across various HR functions such as benefits support and administration, compensation administration, performance management administration, learning administration, and so on (as needed on full time or project basis, with an opportunity to rotate across multiple HR domains)Essential QualificationsCandidate must be a graduate of any Bachelor’s degree2-3+ years of human resources experience, clerical or customer service experience, or a combination of bothRequires a working knowledge of some aspect of an HR function, and an understanding of HR policies and proceduresStrong analytical skills with high attention to detail and accuracy and strong communication skills (written and verbal), and able to build strong relationships with internal and external clientsAbility to navigate multiple computer system windows, applications, and utilize search tools to find information and knowledge of HR systems (PeopleSoft, Kenexa), Microsoft Outlook tools, Excel and basic reporting toolsAbility to effectively manage high volume administrative tasks, data entry and high accuracy and to correspond with customers, responding to their questions and concerns with detailed informationCandidate must be amenable to work in McKinley Hill, Taguig and mid-shift schedule

Posted 4 weeks ago

About Wells FargoWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.  With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. About Wells Fargo India and the PhilippinesWells Fargo India and Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.  About the Role :The Benefits Administrator will be part of the Total Rewards team and will be responsible for efficient and accurate daily administration of one or more of the company's benefit programs including statutory benefits, health, life, disability, flexible spending, retirement and relevant programs. This role will also prepare vendor reports/self-bills, reviews vendor error reports and takes corrective action. Ensures to complete funding requests, deposits to appropriate accounts, prepares benefit claims and adjusts payroll/retiree deductions as necessary.Responsibilities:The Benefits Administrator will be responsible in administering the following, but not limited to;Processing of loans for Social Security System (SSS) and Pag-IBIGProcessing of SSS Claims and Reimbursements on Maternity, Sickness & Employee's Compensation (EC) for work-related sickness, injury, disability or deathEligibility check and endorsement of Statutory leave applications to Payroll TeamReporting obligations to SSS, Pag-IBIG and PhilhealthOn-site Clinic ConcernsPreparing Payroll inputs on Statutory Benefits and claimsResponding to queries sent to Total Rewards team Market Skills and Certifications College graduate. Bachelor's Degree, any field4 years of relevant experience in statutory and company benefits administrationGood English communication skills, both verbal and writtenCustomer-service oriented.Good problem-solving and decision-making skills. Good attention to detailsAmenable to work on a mid-afternoon schedule *We Value Diversity :At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Posted 1 month ago

About Wells FargoWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.  With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. About Wells Fargo India and PhilippinesWells Fargo India and Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.  Department Overview The Consumer and Small Business Banking (CSBB) group brings together the company’s robust payments platforms, digital capabilities, online, mobile and phone channels and innovation teams. CSBB also invests in research and development and strategic partnerships to design and build next generation products and customer experiences.CSBB teams at WFIP provides processing and voice support across locations to enable a follow-the-sun delivery model for Wells Fargo that would help us service our customers more effectivity and efficiently. Wells Fargo Virtual Channels (WFVC) is part of CSBB business division. WFVC serves consumer and small business customers through digital (online, mobile and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts, enable digital payments, provide solutions that meet their financial needs and more. WFVC serves over 27 million customer interactions annual through digital and contact centers.About the role Functions evaluated may cover one or more of the following areas: underwriting, regulatory compliance, fraud, fair lending, and servicing. Responsibilities -Performs voice function-Responds to and researches and resolves escalated inquiries and complaints requiring special handling and that may have been forwarded by management committee members, agencies, and/or senior business leaders.-This may include a review of in-process, closed or cancelled single loan/credit exceptions, applications, claims, files and/or on-line transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements and/or government regulations or to perform remediation activities.-Performs intake to determine appropriate course of action, conducting investigative steps to fully identify the issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line (including monetary and non-monetary actions). Communicates with others (including customers, merchants, clients, executives, agencies, regulators, bankers) to ensure resolution/negotiation of sensitive and/or time-critical matters.-May serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.-Recommend standards, policies, and/or procedures to correct deficiencies.-Ensures identified risks and/or problems are clearly documented.-Other duties may include: project work to identify/implement process improvements, performance of ongoing reviews as needed. May generate reports and summarize results.  Market Skills and Certifications :-Completed at least 2 years of tertiary education-Fresh graduates and career shifters are welcome  -Excellent communication skills.  -Willing to work in shifting schedules.-Willing to work in McKinley BGC office.*We Value Diversity :At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Posted 1 month ago

About Wells FargoWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.  With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. About Wells Fargo India and PhilippinesWells Fargo India and Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.  Department Overview The Consumer and Small Business Banking (CSBB) group brings together the company’s robust payments platforms, digital capabilities, online, mobile, and phone channels, and innovation teams. CSBB also invests in research and development and strategic partnerships to design and build next-generation products and customer experiences.CSBB teams at WFIP provides processing and voice support across locations to enable a follow-the-sun delivery model for Wells Fargo that would help us serve our customers more effectively and efficiently. Wells Fargo Virtual Channels (WFVC) is part of CSBB business division. WFVC serves consumers and small business customers through digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts, enable digital payments, provide solutions that meet their financial needs and more. WFVC serves over 27 million customer interactions annually through digital and contact centers.About the role Functions evaluated may cover one or more of the following areas: underwriting, regulatory compliance, fraud, fair lending, and servicing. Responsibilities -Performs voice function-Responds to and researches and resolves escalated inquiries and complaints requiring special handling and that may have been forwarded by management committee members, agencies, and/or senior business leaders.-This may include a review of in-process, closed or canceled single loan/credit exceptions, applications, claims, files and/or on-line transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements and/or government regulations or to perform remediation activities.-Performs intake to determine the appropriate course of action, conducting investigative steps to fully identify the issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line (including monetary and non-monetary actions). Communicates with others (including customers, merchants, clients, executives, agencies, regulators, bankers) to ensure resolution/negotiation of sensitive and/or time-critical matters.-May serve as an intermediary to resolve disputed matters; negotiates and enact settlements.-Recommend standards, policies, and/or procedures to correct deficiencies.-Ensures identified risks and/or problems are clearly documented.-Other duties may include project work to identify/implement process improvements, the performance of ongoing reviews as needed. May generate reports and summarize results. Market Skills and Certifications-Completed at least 2 years of tertiary education-Has at least 2 years of Contact Center experience.  -Excellent communication skills.  -Willing to work in shifting schedules.-Willing to work in the McKinley BGC office. *We Value Diversity :At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.