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77 Results Found

Posted 6 months ago

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Job Description Notify clients thru SMS/email/landline on their booking Provide troubleshooting and technical assistance to customers Assess the customer' s needs and translation into solutions Coordinate with customers to resolve any billing inquiries Act as the first point of contact for customers seeking help with products or technical issues In charge of the schedule of dispatch delivery pick up and collection of devices / payment Ensure terms and dispatch information are correct Assist the operations team to meet delivery/pick up deadlines Coordinate process and request of customer s return deposit fee Manage purchase order/inventory of office supplies marketing materials office fixtures etc Monitors and maintains Apollo devices current inventory levels processes purchasing orders as required tracks orders and investigates problems Processes and documents delivery/returns as required following established procedures Performs miscellaneous job related duties as assigned Job Requirements Bachelor s degree Preferably with a minimum of 1 year related work experience in sales and admin Proven customer service skills Must be keen to details Can handle pressure from different kinds of people Good communication skills Must be organised driven pro active and self motivated

National Capital Region-Mandaluyong, Philippines

Posted 1 month ago

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Receive customer inquiry over the phone email or chat Handle social media account and provide timely assistance for customer inquiry Act as the first point of contact for customers seeking help with products or technical issues Responsible in monitoring actual stocks on hand and units on board Responsible in making sure that the devices is on good condition and in good shape when dispatched Perform other tasks that may be assigned from time to time

National Capital Region-Mandaluyong, Philippines

Posted 6 months ago

PHP 15,000 - 20,000 2 Vacancies


Our Client An exciting opportunity has become available with a U S based E commerce solutions company for the role of Amazon Marketplace Specialist Location BGC Taguig City Philippines Job Summary Our client is looking for a qualified Digital media specialist to join our team You will lead the marketing efforts using new media and digital tools Responsibilities Design digital media campaigns aligned with business goals Liaise with Marketing Sales and Product development teams to ensure brand consistency Creating Online Marketplace listing Amazon Responsible for product performance and success in the domestic marketplace Regularly review customer feedback and communicate with team members for product development needs Guide product catalog and changes based on analysis sort ranking exposure location etc in conjunction with marketplace partners Execute price changes based on product lifecycle and/or promotions Qualifications Bachelor s degree or equivalent experience Experience selling on Amazon eBay or other large format e commerce accounts is a plus Experience in product management merchandising sales analysis or related field is a plus Strong written and verbal communication skills If this job interests you Then Lennor Metier would love to hear from you Follow the application process and a member of our Recruitment team will be in touch About Us Lennor Metier is here to support you through the process prepare you for an interview and pitch you to your potential employers We are a trusted executive recruitment company in the Philippines with a combined twenty 20 years of solid experience in hiring top caliber professionals across an array of industries

National Capital Region-Taguig, Philippines

Posted 4 months ago

PHP 50,000 - 60,000 4 Vacancies


Job Responsibilities Review projects and recommends lighting solutions that meets customer requirement Assess customer requirements prepare cutsheets shop drawings wiring and chematic diagram and other related documents as project requires Meet with client and visit project sites to gather and validate relevant project data Prepare detailed estimates validation of BOQ product technical submittals brochures and presentations Prepares lighting design calculation using lighting related software Handle product presentations and project management Review manufacturer and trade catalogs and develops working knowledge in lighting Requirements Electrical Engineering/Architecture graduate from a reputable university With At least 1 one year working exeprience preferred Proficient in both oral and written English Organized hardworking team player goal oriented and able to work under pressure and long hours Must be computer literate CAD MS Office Photoshop & other Electrical & Architectural software Skills on Dialiux 4 13 & Dialux Evo is an advantage Board passer Advantage

National Capital Region-Quezon City, Philippines

Posted 7 months ago

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JOB DESCRIPTION Responsible for executing activities in one or more of the following functional areas Talent Management Data Administration and Compensation / Benefits Administration Responds to questions on administrative procedures and practices via multiple channels such as phone case management system and live chat Uses systems to document and escalate as needed following the appropriate processes Educates employees of HR Services available to them and encourages self service tools such as the HR Portal and other systems as needed Researches and resolves all problems in a timely manner Must be able to work on more than one issue simultaneously and prioritize urgency of requests Probes cases to determine root cause of the issue or question to provide accurate answers Identifies and researches incoming queries from employees Ensures that documentation and employee requests meet the policy for each process Utilizes multiple online systems to answer questions complete requests and ultimately resolve employee and HR needs Actively contributes to delivering maintaining and improving HR services procedures and processes to increase employee satisfaction driving performance and achieving results Understands and utilizes HR systems including Workday and the Employee Portal including Self Service Knowledge base and Case Management Works to meet expected service levels and business performance goals Escalates client service issues to appropriate party as appropriate Ensures consistent application of HR policies and state federal and / or country laws and practices QUALIFICATIONS Knowledge of HR functions processes and operations including talent data administration or compensation / benefits administration preferred Ability to accurately collect information and ask probing questions to understand and assess the colleagues needs and situation Strong English and Mandarin verbal and written communication skills required Strong customer service skills including ability to diffuse challenging situations Ability to prioritize workload and provide timely follow up and resolution Skilled in conducting research and using existing knowledge to resolve inquiries Ability to work effectively in a fast paced self directed team based environment subject to changing priorities and short deadlines Strong attention to detail Possesses problem solving skills Skilled in developing professional relationships with colleagues supervisors and peers HR Information Systems experience preferred Workday a plus With experience in using Service Center technologies e g ticket management knowledge management telephony / chat email document management etc Bachelor s degree in business HR or related discipline required 1 years of experience in HR Shared Service Organizations Contact Center / Customer Service experience preferred Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported Applicants must be willing to work in 1077 J P Rizal Street Barangay Poblacion Makati City

National Capital Region-Makati, Philippines

Posted 8 months ago

PHP 15,000 - 20,000 10 Vacancies


Job description You will have to ask the client a series of questions to see if they are qualified Making sure all the details provided are correct Explain products and services in detail Schedule appointments for sales representatives to meet and do an ocular visit for qualified clients Obtain or verify customer information including address phone number and other relevant informationQualification Candidate must possess at least a High School Diploma Vocational Diploma / Short Course Certificate Bachelor' s/College Degree any field Required language s English Must be AGGRESSIVE CONFIDENT and EAGER to set an appointment Must have good comprehension and communication Skills written and verbal Willing to work on a night shift schedule with at least 6 months BPO experience

National Capital Region-Taguig, Philippines

Posted 2 months ago

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Job DescriptionWill handle training needs analysisWill conduct training and developmentCan create a training module presentation and materialsMinimum QualificationsGraduate of Psychology or any business related courseWith experience in Training and Development able to conduct company trainings including but not limited to New Hire OrientationGood command of English languageStrong analytical and planning skillsGood communication and presentation skillsExcellent problem solving skills

CALABARZON-Biñan City, Laguna, Philippines

Posted 8 months ago

PHP 0 - 10,000 1 Vacancy


Duties and Responsibilities Responds to questions on administrative procedures and practices via multiple channels such as phone case management system and live chat Uses systems to document and escalate as needed following the appropriate processes Educates employees of HR Services available to them and encourages self service tools such as the HR Portal and other systems as needed Researches and resolves all problems in a timely manner Must be able to work on more than one issue simultaneously and prioritize the urgency of requests Probes cases to determine the root cause of the issue or question to provide accurate answers Identifies and researches incoming queries from employees Ensures that documentation and employee requests meet the policy for each process Utilizes multiple online systems to answer questions complete requests and ultimately resolve employee and HR needs Actively contributes to delivering maintaining and improving HR services procedures and processes to increase employee satisfaction driving performance and achieving results Understands and utilizes HR systems including Workday and the Employee Portal including Self Service Knowledgebase and Case Management Works to meet expected service levels and business performance goalsEscalates client service issues to the appropriate party as appropriate Ensures consistent application of HR policies and state federal and/or country laws and practices Required Skills / Experience / Competencies Knowledge of HR functions processes and operations including talent data administration or compensation/benefits administration preferredAbility to accurately collect information and ask probing questions to understand and assess the colleagues needs and situationStrong verbal and written communication skillsFLUENT IN MANDARIN or BAHASA INDONESIA or VIETNAMESE REQUIREDStrong customer service skills including the ability to diffuse challenging situationsAbility to prioritize workload and provide timely follow up and resolutionSkilled in conducting research and using existing knowledge to resolve inquiriesAbility to work effectively in a fast paced self directed team based environment subject to changing priorities and short deadlinesStrong attention to detailPossesses problem solving skillsSkilled in developing professional relationships with colleagues supervisors and peersHR Information Systems experience preferred Workday a plusWith experience in using Service Center technologies e g ticket management knowledge management telephony/chat email document management etc Bachelor s degree in business HR or related discipline required1 years of experience in HR Shared Service Organizations Contact Center / Customer Service experience preferredFull time employmentWork Hours 8 00AM or 9 00AM to 5 00PM or 6 00PM Mondays to Fridays Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported

National Capital Region-Makati, Philippines

Posted 7 months ago

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JOB DESCRIPTION Responsible for executing activities in one or more of the following functional areas Talent Management Data Administration and Compensation / Benefits Administration Responds to questions on administrative procedures and practices via multiple channels such as phone case management system and live chat Uses systems to document and escalate as needed following the appropriate processes Educates employees of HR Services available to them and encourages self service tools such as the HR Portal and other systems as needed Researches and resolves all problems in a timely manner Must be able to work on more than one issue simultaneously and prioritize urgency of requests Probes cases to determine root cause of the issue or question to provide accurate answers Identifies and researches incoming queries from employees Ensures that documentation and employee requests meet the policy for each process Utilizes multiple online systems to answer questions complete requests and ultimately resolve employee and HR needs Actively contributes to delivering maintaining and improving HR services procedures and processes to increase employee satisfaction driving performance and achieving results Understands and utilizes HR systems including Workday and the Employee Portal including Self Service Knowledge base and Case Management Works to meet expected service levels and business performance goals Escalates client service issues to appropriate party as appropriate Ensures consistent application of HR policies and state federal and / or country laws and practices QUALIFICATIONS Knowledge of HR functions processes and operations including talent data administration or compensation / benefits administration preferred Ability to accurately collect information and ask probing questions to understand and assess the colleagues needs and situation Strong English and Vietnamese verbal and written communication skills required Strong customer service skills including ability to diffuse challenging situations Ability to prioritize workload and provide timely follow up and resolution Skilled in conducting research and using existing knowledge to resolve inquiries Ability to work effectively in a fast paced self directed team based environment subject to changing priorities and short deadlines Strong attention to detail Possesses problem solving skills Skilled in developing professional relationships with colleagues supervisors and peers HR Information Systems experience preferred Workday a plus With experience in using Service Center technologies e g ticket management knowledge management telephony / chat email document management etc Bachelor s degree in business HR or related discipline required 1 years of experience in HR Shared Service Organizations Contact Center / Customer Service experience preferred Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported Applicants must be willing to work in 1077 J P Rizal Street Barangay Poblacion Makati City

National Capital Region-Makati, Philippines

Posted 7 months ago

Login to see if this matches your preferred salary1 Vacancy


JOB DESCRIPTION Responsible for executing activities in one or more of the following functional areas Talent Management Data Administration and Compensation / Benefits Administration Responds to questions on administrative procedures and practices via multiple channels such as phone case management system and live chat Uses systems to document and escalate as needed following the appropriate processes Educates employees of HR Services available to them and encourages self service tools such as the HR Portal and other systems as needed Researches and resolves all problems in a timely manner Must be able to work on more than one issue simultaneously and prioritize urgency of requests Probes cases to determine root cause of the issue or question to provide accurate answers Identifies and researches incoming queries from employees Ensures that documentation and employee requests meet the policy for each process Utilizes multiple online systems to answer questions complete requests and ultimately resolve employee and HR needs Actively contributes to delivering maintaining and improving HR services procedures and processes to increase employee satisfaction driving performance and achieving results Understands and utilizes HR systems including Workday and the Employee Portal including Self Service Knowledge base and Case Management Works to meet expected service levels and business performance goals Escalates client service issues to appropriate party as appropriate Ensures consistent application of HR policies and state federal and / or country laws and practices QUALIFICATIONS Knowledge of HR functions processes and operations including talent data administration or compensation / benefits administration preferred Ability to accurately collect information and ask probing questions to understand and assess the colleagues needs and situation Strong English and Bahasa verbal and written communication skills required Strong customer service skills including ability to diffuse challenging situation Ability to prioritize workload and provide timely follow up and resolution Skilled in conducting research and using existing knowledge to resolve inquiries Ability to work effectively in a fast paced self directed team based environment subject to changing priorities and short deadlines Strong attention to detail Possesses problem solving skills Skilled in developing professional relationships with colleagues supervisors and peers HR Information Systems experience preferred Workday a plus With experience in using Service Center technologies e g ticket management knowledge management telephony / chat email document management etc Bachelor s degree in business HR or related discipline required 1 years of experience in HR Shared Service Organizations Contact Center / Customer Service experience preferred Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported Applicants must be willing to work in 1077 J P Rizal Street Barangay Poblacion Makati City

National Capital Region-Makati, Philippines

Posted 7 months ago

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JOB DESCRIPTION Responsible for the effective and efficient delivery of payroll Ensure timely processing and compliance to standard payroll processes of assigned account/s Process end to end payroll which includes statutory and tax payments and reporting for countries that are processed in house Ensure the accurate and timely payment of employees payroll for countries supported Ensure data from Workday and non Workday data is collated and transferred to the Local Country Payroll Vendor LCPV Release payroll data and any special instructions to the payroll vendors LCPV Receive payroll data from LCPV check and confirm results Support payroll software upgrades to ensure that the system is updated as per legal and statutory requirements Coordinates with the payroll vendor on all matters related to payroll processing and reporting Ensure to address employees concerns and queries in a timely manner Responsible for the compilation and update of related payroll tools e g Country payroll manuals wage type catalogs process flows and payroll calendar Work with internal SCJ areas i e Finance Treasury etc in order to process bank files and finalize the payroll process Drive and sustain cross country process improvement and commonality within the countries supported QUALIFICATIONS Knowledge of payroll processes and procedures for assigned countries 3 5 years payroll experience HR Shared Services background preferred Bachelor s degree in business HR or related discipline required Proficient with Microsoft Office software Excel and ideally having worked with multiple technologies e g HRIS System Workday SAP Good English and Bahasa Indonesia communication and written skills required Experience in Malaysian and Indonesian Payroll Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported Applicants must be willing to work in 1077 J P Rizal Street Barangay Poblacion Makati City

National Capital Region-Makati, Philippines

Posted 7 months ago

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JOB DESCRIPTION Responsible for the effective and efficient delivery of payroll Ensure timely processing and compliance to standard payroll processes of assigned account/s perform inquiry management/resolution transaction processing and general customer service Process end to end payroll which includes statutory and tax payments and reporting for countries that are processed in house Ensure the accurate and timely payment of employees payroll for countries supported Ensure data from Workday and non Workday data is collated and transferred to the Local Country Payroll Vendor LCPV Release payroll data and any special instructions to the payroll vendors LCPV Receive payroll data from LCPV check and confirm results Support payroll software upgrades to ensure that the system is updated as per legal and statutory requirements Coordinates with the payroll vendor on all matters related to payroll processing and reporting Ensure to address employees concerns and queries in a timely manner Responsible for the compilation and update of related payroll tools e g Country payroll manuals wage type catalogs process flows and payroll calendars Work with internal SCJ areas i e Finance Treasury etc in order to process bank files and finalize the payroll process Drive and sustain cross country process improvement and commonality within the countries supported QUALIFICATIONS Knowledge of payroll processes and procedures for assigned countries 3 5 years payroll experience HR Shared Services background preferred Bachelor s degree in business HR or related discipline required Proficient with Microsoft Office software Excel and ideally having worked with multiple technologies e g HRIS System Workday SAP Good English communication and written skills required Experience in Indonesian Payroll Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported Applicants must be willing to work in 1077 J P Rizal Street Barangay Poblacion Makati City

National Capital Region-Makati, Philippines