Chat Specialist
Alorica Employer was active 1 day ago
Be one of our Chat Specialists and earn Php 19.5k monthly!
PHP 19,500
100 Vacancies
Be one of our awesome On-Site Customer Service Representatives at our Alorica Centris site today and enjoy all these insanely great perks* you can benefit from:
-10% Night differential
-Php 1.5K Allowance
-13th Month Pay
-Paid Leaves
-Holiday and OT Pay
-Mental Well-being Program
-Free medical insurance upon regularization
-Covid 19 vaccination program
*Terms and Conditions apply.
To take advantage of these awesome stuff, you must first:
-be at least 18 years old
-be at least a HS/SHS graduate
-have good communication skills
-be amenable to shifting schedules
DUTIES & RESPONSIBILITIES
This is a general customer service position that varies from telco services, retail services to product activations.
• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Centris Site: Three Cyberpod Centris, Edsa cor Quezon Avenue, Diliman, Quezon City, 1100 Metro Manila
HMO Coverage
Life Insurance
SSS
Philhealth
Pag-Ibig
13th month
Listening and Negotiating Skills
Communication Skill / Integrity
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
12F South Tower Eton Centris, Quezon Ave. cor EDSA, Quezon City, 1100 Metro Manila-National Capital Region
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