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Chat Specialist

Alorica Employer was active 1 day agoThis job is from a PEZA-registered company.

Workbank Verified Company This is a Workbank verified company

Be one of our Chat Specialists and earn Php 19.5k monthly!

PHP 19,500

100 Vacancies

Expires on 08 Sep



This job is from a PEZA-registered company. Alorica Employer was active 1 day ago

Quezon City

Workbank Verified Company This is a Workbank verified company

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  • Job Description
  • Company Overview
Job Description

Be one of our awesome On-Site Customer Service Representatives at our Alorica Centris site today and enjoy all these insanely great perks* you can benefit from:

-10% Night differential
-Php 1.5K Allowance
-13th Month Pay
-Paid Leaves
-Holiday and OT Pay
-Mental Well-being Program
-Free medical insurance upon regularization
-Covid 19 vaccination program

*Terms and Conditions apply.

To take advantage of these awesome stuff, you must first:
-be at least 18 years old
-be at least a HS/SHS graduate
-have good communication skills
-be amenable to shifting schedules
 

DUTIES & RESPONSIBILITIES

This is a general customer service position that varies from telco services, retail services to product activations.

• Talk to customers over the phone to resolve their questions or concerns 
• Accurately document and update customer records in the computer system 
• Upsell products or services to customers, if appropriate 
• Escalate customer complaints and/or calls to your manager when necessary

Centris Site: Three Cyberpod Centris, Edsa cor Quezon Avenue, Diliman, Quezon City, 1100 Metro Manila

  • Job Function / Expertise / Department

    All Call Center & Customer Service Jobs

  • Industry

    BPO & Call Center

  • Years of Work Experience

    Less than 1 Year

  • Position Level

    Entry Level / Starter

  • Job Type

    Full Time

  • Work Hours

    Shifting schedule

  • Educational Attainment

    High School

  • Preferred field of Study

    Not Specified

Employee benefits

HMO Coverage

Life Insurance

SSS

Philhealth

Pag-Ibig

13th month


Preferred Candidate
Interpersonal / Soft Skills

Listening and Negotiating Skills

Communication Skill / Integrity

Problem-Solver

Technical / Hard Skills

MS Office Skills (<1 Years)

Data Entry (<1 Years)


Company Overview

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Office Address:

12F South Tower Eton Centris, Quezon Ave. cor EDSA, Quezon City, 1100 Metro Manila-National Capital Region

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