Workbank-Logo
  • Search Jobs
  • Exclusive Offers
  • Refer-to-Earn
  • Recruiter
  • Register
  • candidateLogin
  1. Home
  2. Job Search
  3. Jobs by Industry
  4. BPO & Call Center
  5. Customer Service Specialist
company-logo

Customer Service Specialist

PeoplePlusTech Inc.

With 20k Signing Bonus and HMO on day 1

PHP 15,000 - 20,000

50  of  Vacancies

Expires on 31 Dec



PeoplePlusTech Inc.

Philippines , Cebu City-Central Visayas , Pasig-National Capital Region

Report this job
SaveMessageApply
  • Job Description
  • Preferred Candidate
Job Description

Responsibilities:
•Provides friendly and efficient service to the travel community of our client
•Be a first point of contact to handle and resolve customer complaints
•Respond professionally to inbound phone calls, including urgent situations
•Identify and escalate issues  appropriately
•Compose thoughtful and accurate messages or customize prepared responses to customer emails
•Research information and troubleshoot problems using available resources
•Arbitrate in situations between users 
•Monitor and control numerous concurrent task in tandem 
•Proactively and independently work to meet target and goals
 

Job Requirement:
•Completed at least two (2) years in college with 6 months BPO tenure OR
•High school graduate with 2 years of solid BPO tenure
•Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays as our customers need us. Shifts may include evening  or early morning hours
•Patience, empathy, and a unique ability to manage stress
•Skilled and eloquent in writing
•Good communication and interpersonal skills
•Ability to work under pressure and adapt quickly to adverse situations
•Technical aptitude and the ability to pick up new technology quickly
•Flawless verbal and written communication skills in English language is essential
 

  • Specialization

    All Call Center & Customer Service Jobs

  • Industry

    BPO & Call Center

  • Position Level

  • Job Type

    Full Time

  • Work Hours

    Shifting schedule

Employee benefits

Preferred Candidate
Technical Skills

Email Analytics

Microsoft Office Applications

Similar Jobs from this company
sample-writer
No Records found!

Please click here to explore more jobs

Chat

✕

Answer to Apply

    Tell us why you're reporting this


    Description

    0 of 2000 characters
    Please fill out the report form completely.

    Your report has been sent

    Thank you for your feedback. Our Team will be looking closely into this matter.


    Application confirmation


      OkayCancel

      Want Grab codes?
      Simply complete your profile!


      All Candidates who reach 100% profile progress from October 19 to 20 will receive P100 Grab codes each!


      Learn more


      About


      • The Company
      • Our Partners
      • Terms of Use
      • Privacy Notice
      • Cookie Policy
      • Contact Us
      • Sitemap

      Candidates


      • Refer to Earn
      • Trainings and Seminars
      • E-Card
      • Find Jobs
      • ◼  Jobs for Fresh Graduates
      • ◼  BPO, BPM, and Call Center Jobs
      • ◼  Jobs by Location
      • ◼  Jobs by Specialization
      • ◼  Jobs by Role
      • ◼  Jobs by Industry
      • ◼  Jobs by Position Level
      • ◼  Jobs by Company

      Recruiters


      • Recruiter Homepage
      • Pricing & Packages
      • Talent Solutions
      • Post a job ad
      • Request a demo

      candidate Candidate Login


      Forgot Password?

      No Account yet? Register here!

      Or sign up with
      your social media account

      Reset Password


      Enter your email address below and we will send you a reset password link.

      Sign in

      Don't have an account? Register here!

      Still haven't found the career you aspire for?

      Fill out your preferences for better job matching

      This field is required.
      This field is required.
      This field is required.
      Verify your account to apply

      For your application to push through, you need to have a verified account.

      account verified icon

      A verification link has been sent to your email and mobile number


      Didn't Receive Email verification link? Resend verification link.

      A OTP has been sent Please enter the OTP below to verify your phone number.

      Error message here.

      Please request for another one after seconds. Didn't Receive OTP? Resend OTP.

      Workbank uses cookies to customize user experience. By continued use, you agree to our privacy policy and accept our use of such cookies. For further information, click More info