Work-from-Home Job Openings in the Philippines

As a Customer Service Representative you are required of the following Respond to inbound calls and proactively do outbound calls as necessary Provide assistance to accounts/ members inquiries regarding benefit application remaining MBL Benefit coverage provider access and other contract related inquiries Issuance of approvals for member availment both IP and OP use quality monitoring and data management for performance tracking shall be responsible for the preparation and submission of internal quality reports Will be responsible to ensure customer satisfaction among SLGFI clients Provide reliable and timely information in every call based transactions Will ensure that customer' s inquiries are answered in high level of professionalism Will served as the front liner of the HMO hotline Accomplish documentation of Customer' s inquiries Improve quality service by recommending improved processes identifying new product and service applications Other tasks will be discussed by the Management 10 Full time Positions Available 80 Voice and 20 Non voice Job Requirements and QualificationsMust have 1 year CUSTOMER SERVICE for Local HMO Account i e Medicare Intellicare Maxicare PhilCare etc Must be a graduate of Medical Technology Nursing or Physical Therapy or any medical allied courses Excellent communication and documentation skills preferably proficient in Microsoft Excel and Microsoft Word Highly analytical and possess basic customer service skills and orientation skills Willing to be on shifting schedules including Saturdays Sundays and holidays Mid to high level proficiency in English and Filipino Smart and can easily adapt to Customer' s Profile Amendable to work shifting duty in Ortigas Center Pasig Goal seeker aggressive result oriented and can work under pressure Other related experience is a big plus

iOS Application DeveloperDo you have what it takes to work in a fast paced environment mobile app development shop Do you specialize in building Enterprise class and Commercial Grade Mobile apps on iOS operating systems Are you flexible enough to be a part of an agile team Imagine having the opportunity to join an organization that is committed to your professional growth and development You will be a part of our client' s amazing team where you will have an opportunity to work with other like minded and passionate individuals in an environment where it is fun fast paced exciting and ever changing You will have an opportunity to Be part of a fast paced development team that is responsible for designing and coding the features for a communications/Telecom Mobile App delivery teamResponsible for participating in the full lifecycle of the iOS application development including working with other teams internal and 3rd party to understand technologies and requirements developing and implementing the user experience and helping to push the boundary of what our products can do Utilize software development tools such as Swift Git Jira and Instruments to develop test debug and deploy quality softwareMay perform as a technical leader or Lead iOS Developer for small software projectsCollaborate and add value through participation in peer code reviews providing comments and suggestionsProvide reliable solutions to a variety of problems using sound problem solving techniques including root cause analysis and outline corrective action for given problemsEstimate level of effort evaluate new options of similar technology and offer suggestions to improve processesEnsure the quality of produced code by thorough unit testingDeveloping performance testing matrix and making sure application development meets performance standardsParticipate and lead knowledge transfer sessions capacity analysis performance trends and establish proper monitoring and hand off to support teamWork with Enterprise and Application Architecture teams to drive alignment around more pragmatic vs prescriptive solutionsMonitor and vet major architectural decisions changes and open issues e g data placement tool/technology product selection interfaces new data stores infrastructure issues You will be a great fit on our team if Bachelor' s degree in computer science or equivalentMinimum 3 years of relevant experienceMust have experience with SWIFT and/or Objective C technologies Strong understanding of iOS software development lifecycleUnderstanding of Restful ServicesThorough understanding of development processes including agile development methodologies must understand and leverage Global Delivery ModelExperience with Human Touch Interface guidelinesExperience with Git Auto Layout and AlamofireExperience with XCTest for unit testingAt least one app in the App Store and experience with publishing appsExperience in Performance Optimized & Object Oriented Design OOD SQL Server N tier application architecture and full lifecycle of the software design and development processesSoft SkillsCommunication and Negotiation skillsTeam player and ability to manage technical resourcesStrong Leadership and organizational abilitiesExcellent synthesis and analysis capacityDemonstrated ability to deliver complex multi platform solutionsNice to haves Knowledge or experience with Agile methodologyExperienced with System Development Lifecycle management toolsKnowledge or experience with HTML5 AJAX XML CSS3 jQuery ReactJS Bootstrap technologiesUnderstanding of Geographic Distributed ApplicationsKnowledge of security standards and best practicesFor direct hiring If this role sounds interesting to you please click apply We d love to hear from you

Android Application DeveloperDo you have what it takes to work in a fast paced environment mobile app development shop Do you specialize in building Enterprise class and Commercial Grade Mobile apps on Android operating systems Are you flexible enough to be a part of an agile team Imagine having the opportunity to join an organization that is committed to your professional growth and development You will be a part of our client' s amazing team where you will have an opportunity to work with other like minded and passionate individuals in an environment where it is fun fast paced exciting and ever changing You will have an opportunity to Be part of a fast paced development team that is responsible for designing and coding the features for a communications/Telecom Mobile App delivery teamResponsible for participating in the full lifecycle of the Android application development including working with other teams internal and 3rd party to understand technologies and requirements developing and implementing the user experience and helping to push the boundary of what our products can do Utilize software development tools such as Kotlin Git Jira and Instruments to develop test debug and deploy quality softwareMay perform as a technical leader or Lead Android Developer for small software projectsCollaborate and add value through participation in peer code reviews providing comments and suggestionsProvide reliable solutions to a variety of problems using sound problem solving techniques including root cause analysis and outline corrective action for given problemsEstimate level of effort evaluate new options of similar technology and offer suggestions to improve processesEnsure the quality of produced code by thorough unit testingDeveloping performance testing matrix and making sure application development meets performance standardsParticipate and lead knowledge transfer sessions capacity analysis performance trends and establish proper monitoring and handoff to support teamWork with Enterprise and Application Architecture teams to drive alignment around more pragmatic vs prescriptive solutionsMonitor and vet major architectural decisions changes and open issues e g data placement tool/technology product selection interfaces new data stores infrastructure issues You will be a great fit on our team if Bachelor' s degree in computer science or equivalentMinimum 3 years of relevant experienceMust have experience with Kotlin and/or JAVA technologies Strong understanding of Android software development lifecycleUnderstanding of Restful ServicesThorough understanding of development processes including agile development methodologies must understand and leverage Global Delivery ModelExperience with Git Material Design Support Libraries Volley/RetrofitExperience with Junit and/or Mockito for unit testingAble to support multiple resolution devicesAt least one app in Play Store and experience with publishing appsExperience in Performance Optimized & Object Oriented Design OOD SQL Server N tier application architecture and the full lifecycle of the software design and development process Soft SkillsCommunication and Negotiation skillsTeam player and ability to manage technical resourcesStrong Leadership and organizational abilitiesExcellent synthesis and analysis capacityDemonstrated ability to deliver complex multi platform solutionsNice to haves Knowledge or experience with Agile methodologyExperienced with System Development Lifecycle management toolsKnowledge or experience with HTML5 AJAX XML CSS3 jQuery ReactJS Bootstrap technologiesUnderstanding of Geographic Distributed ApplicationsKnowledge of security standards and best practicesThis is for direct hiringIf this role sounds interesting to you please click apply We d love to hear from you

For Medical and Healthcare accountA SNAPSHOT OF YOUR ROLETechnical Support Specialist for this campaign rectify existing problems and troubleshoot potential problems and while utilizing excellent in depth knowledge of company products They are innovative enthusiastic and creative problem solvers with a knack for troubleshooting technology In addition to troubleshooting they act with full account ownership meaning they discuss the benefits our software offers to assist our clients with their practices This position will contribute to the growth of the campaign by interacting with medical and healthcare professionals staff and administrators to train them on our technology Providing exceptional support to new clients and on going support and training to current clients is one of our three fold objectives as a company The Technical Support Specialist has an opportunity to earn upsell bonuses and performance bonuses DUTIES AND RESPONSIBILITIES Addressing issues escalated by SR CustomersTroubleshoot/support SR sync servers Check and verify co workers technical support engineer escalations and escalating to TSE s as neededWriting/maintaining Knowledge Base and Confluence articlesPerform sync approvals and username changesCritical Metrics 85 Chat and Phone service level adherence95 Customer Satisfaction Scores CSAT 90 Resolution Satisfaction Scores RSAT Key Stakeholders CustomersSR PartnersDirect Team LeadWorkforce ManagementPrimary Skills Advanced troubleshooting Able to effectively and correctly resolve escalated issuesSelf Managed/Motivated Able to stay on task and manage time/tasks on their ownA BIT ABOUT YOUHave experience in the field of technologyProfessional experience in a call center environmentDemonstrate strong written and verbal communication skills in EnglishBe proficient and experienced in Windows workstation and server environmentsHave familiarity with small area networking practices and security protocolsFamiliarity with one or more database typeHas the ability to troubleshoot test report document install and train on softwareBe tech savvy with an understanding of how medical practice needs can be better supported through technologyPlaces high value on customer success working with both internal and external customersPrior experience in the SaaS industry is a plusPrior consultant experience in assisting customers to utilize the software effectivelyKnowledge of Mac OS workstation and server environmentsCommand prompt and terminal command knowledgeHave other related medical software and/or technology experience

TSR for Consumer ElectronicsHave a minimum of 1 year experience in SAMSUNG or SONY HOME APPLIANCES Know how to setup USB stick remove subtitles etc in Smart TVKnow how to patiently walk through the steps with the client and so on Knowledgeable with technical concerns and resolutions Must be able to finish the concern in quality and swiftly Must have excellent communication skills Experience in handling Australian Customers is a plus Candidate must possess at least a High School Diploma Vocational Diploma / Short Course Certificate Bachelor' s/College Degree any field Applicants must be willing to work in Ortigas Center Pasig City Preferably 1 4 Yrs Experienced Employees specializing in Customer Technical Support or equivalent Amendable to work at home during Enhance Community Quarantine ECQ With own PC or Laptop and internet connection is an advantage 10 Full Time position s available

The main task will be to construct grade level test questions for Moodle exams of BJU DLO review and edit past Moodle exams as necessary Required Subject specialist in any of the major subjects Math Science English Filipino or Araling Panlipunan With a commitment to academic excellence Ability to build trust among administration and staff Has the ability to embrace promote and articulate the institution s vision/mission policies and plans

BASIC FUNCTIONS Will perform basic level troubleshooting of the POS system over the phone If the problem cannot be fixed or a temporary bypass or quick fix cannot be made the case will be escalated Will be handling Inbound and Outbound calls collect incident data such as system logs physical symptoms actions prior to incidents actions attempted to resolve / bypass incident operational impact of incident Emails will be supported by agents as well COMPETENCIES NEEDED Excellent communication skills must be able to speak and write concisely Critical thinking Comprehension Analytical Skills Customer Service skills QUALIFICATIONS At least 2 years of Desktop IT skills and operational experience POS technical and operational experience is an advantage Good written and oral communication skills

Required Qualifications Candidate must possess at least Bachelor' s/College Degree in Marketing Journalism Mass Communications or equivalent Required language s Filipino EnglishAt least 1 Year s of working experience in the related field is required for this position Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Marketing/Banking/Financial Services or equivalent Advantage Driving SkillsRequired Skills Good at social media publishing content development and engagement Excellent written and verbal communication skills in English and Tagalog Excellent news writing skills blogging skills advertisement skills white Paper BASIC KNOWLEDGE IN HTML SEO CSS & WORDPRESSBACKGROUND IN CREATING WEB ANALYTICS & EVALUATION REPORTSWilling to work extended working hoursAttention to detailsResearch & Organization SkillSelf starter team player and people personMain Responsibilities 1 Digital & Non Digital Media CommunicationsDeveloping social media content ensuring that the creative is engaging and executed in a timely mannerConceptualize and execute social media initiatives designed to drive engagement and brandingCreating curating and editing text content of marketing collaterals such as website brochures etc 2 Data AnalyticsMonitor evaluate and analyze online conversations comments competitor key influencers and brand mentions using social media listening toolsMeasure quantitative and qualitative performances of tactical digital campaignsBenchmarking and closely monitoring industry insights and competition3 Other Forms of CommunicationSupport internal communication strategies by developing and crafting a variety of communications materials including presentations employee mailings newsletters intranet content videos external social media posts emails and external communications such as official company statements Support emergency response and crisis communications as needed

Qualifications At least graduate of any IT or Computer Programming course1 year of work experience is an advantageKnowledge in Programming and Database ManagementSkills in TypingAnalytical and able to solve logical and complex problemsWeb development basics HTML CSS Knowledge in Native PHP Any PHP framework preferably Laravel 5 and above versions Knowledge on creating RESTful API' s Javascript jQuery knowledge Basic knowledge into Angular Javascript Framework MySQL NoSQL mongoDB Must have at least Internship related to computer programmingFresh Graduates are welcome to apply

Overall Purpose of the Role The role will be involved in business review configuration migration User Acceptance Testing and roll out of Oracle Netsuite ERP Application The new application will cover the core business areas of finance procurement inventory management budgeting and reporting The role will be expected to perform business analysis and process mapping as part of the automation of the business processes Key Responsibilities Responsible in supporting the ERP system assist in technical configuration and troubleshootingSpearhead initiatives such as System enhance testing and roll out of new modules and/or functionalitiesAct as an internal Netsuite Consultant for core financial modulesHandled Netsuite related technical tasks such as configuration housekeeping tasks data integration with external Systems etc Work closely with Finance team to drive adoption of the new system across all officesLead any enhancement requirement on the ERP systemCoordinates with internal team Finance Sales Logistics eCommerce to define Detailed Requirements analyze business needs and validate solutions with stakeholders Analyzes User Requirements to determine ERP system configuration and customization and ensures that these are translated into technical design and code Analyzes systems specifications and uses the latest analysis tools to represent business processes in a system solution Ensures successful implementation of ERP system changes monitoring changes for increased efficiency during Design and Development Takes proactive measures to ensure optimal application and system performance to address any performance issues Writes and executes thorough technical and functional Test Plans to ensure ERP system changes are working properly including the use of batch scripts online processes databases or interface files Develops Conversion and Implementation Plans Ensures migrated changes are properly implemented and available to users Installs new application solutions changes or enhancements made to ERP modules or system as a whole using release management process and tools Assist with End User Training The Person This position requires a person interested in supporting & promoting traditions & establishments Excellent ability to understand concepts & apply logic to find solutions Quick to share their ideas & beliefs sometimes in a single stream of information Open minded & flexible with a broad range of interests & abilities Popular & sensitive with outstanding people skills Excellent communication interpersonal and influencing skills Excellent analytical and problem solving abilities QUALIFICATIONSTrack record in Oracle EBS or ERP implementation / supportStrong project management skillsDegree in Computer Science Finance Business Administration or Related DisciplineAt least 5 years of experience in a similar capacityAdaptive to a global collaborative team environmentCertification in Finance ERP Oracle Netsuite would be an advantageTrack record in system implementation preferably gained from professional services firmsStrong technical knowledge of Netsuite is highly preferred