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575 Job Vacancies

Posted 3 weeks ago

Our Cebu site is looking for interested applicants who can do temporary work at home and train at home during the Enhanced Community Quarantine Make sure you have the following technical requirements Desktop or Laptop with Intel i5 and 4GB RAMAwesome Internet Speed at least 10 mbps DUTIES & RESPONSIBILITIES This is a general customer service position which varies from telco services retail services to product activations Talk to customers over the phone to resolve their questions or concerns Accurately document and update customer records in the computer system Upsell products or services to customers if appropriate Escalate customer complaints and/or calls to your manager when necessary Office Address 4th Floor Skyrise Building 1 IT Park Apas Cebu City Philippines Cebu City 6000

Posted 2 weeks ago

Qualifications Bachelor' s Degree in Electronics/Electrical/Computer Engineering Computer Science or IT related coursesAmenable to work in Cebu CityMust possess a non professional/professional driver' s license can drive 4 wheel vehicles 6 working day scheduleCan start ASAPJob Description Provides install/repair services for Voice and/or Data service at customer' s premises in addition to install and troubleshoot additional connected devices Follows the procedures as documented in the operating and standards manual Ensures the service provided meets with customer' s requirements and/or Company standards Explains/demonstrates the service provided to customer for their acceptance Answers or refers customer inquiry on general services/products provided by the company Liaises with other internal working parties to solve any problems during service position Performs shift mid night or standby duty as scheduled Passes customer' s feedback and comments to field supervisor for corrective/preventive action

Posted 2 days ago

1 Witness all civil works related construction requirements and testing activities to be done by the vendor and accredited testing agencies in accordance with specified parameters and requirements as indicated on Globe' s OSP Design and Standards Handbook 1 1 Concrete Testing for manhole/handhole basepad and concrete slab protection1 2 Rebar Testing for manhole/handhole basepad and concrete slab protection1 3 Manhole/Handhole or service box Concrete Pouring and launching prefab or cast in place 1 4 Basepad Construction Concrete Pouring 2 All testing under 1 1 and 1 2 shall be performed on duly accredited testing centers/agencies/laboratories only3 Samples for item 1 1 and 1 2 that will be subject to testing shall be in accordance to the required number of specimen per batch as stated on Globe' s OSP standards4 All results of testing 1 1 and 1 2 shall meet the required parameters as stated on Globe' s OSP standards handbook Any FAIL on any criteria shall be subject to replacement and/rectification of the affected batch 5 Shall ensure compliance of the vendors in the performance of all items herein stated in accordance with the correct sampling testing process and PASS/FAIL criteria as set forth on the established standards and guidelines 6 For item 1 3 and 1 4 shall enforce correct placement of the MH/HH or Basepad based on the AFI location Team shall not proceed if there are major deviations from the AFI Plan and construction details reference Globe standards 7 Shall accomplish and record all activities stated on item 01 and shall provide Globe with a report on the outcome of the activities The ACTIVITY REPORT OSP Civil Works report template shall l be provided by Globe These shall contain but not limited to 7 1 DOER Detail Name designation etc 7 2 Project Details7 3 Activity Description i e Testing or Concrete Pouring 7 4 Activity Details When Where Who Batch 7 5 Pictures with Description7 6 Assessment on Testing/Construction Process compliance including safety compliance 7 7 Testing Results Results PASS or FAIL remarks action needed to be done 7 8 Endorsement to Globe for item acceptance or rejection 2 0 Cable Integration Activities1 Attend witness and enforce correct & accurate execution of all OSP integration activities as stated on an approved Method of Procedure MOP to be issued by Globe 1 1 Knockdown KDT 1 2 Cutover / Insertion2 With reference to the MOP shall ensure vendors compliance to execute step by step procedure with corresponding timestamp by the vendor WHILE in close and real time coordination with identified Globe NOC There will be no deviation to ANY of the step as indicated on the MOP Any deviation shall be coordinated real time to identified Engineering leads for guidance and instruction 3 Shall check completeness of the vendors tools equipment support items testing equipment and back up items before the start of the activity All these shall be indicated on the MOP Likewise shall ensure prior to the start of the activity completeness all relevant permits including RAAWA are on hand Any lacking permits shall be the basis to call off the activity based on importance and criticality to the objective i e no RAAWA for test points etc 4 Shall enforce and practice safety during the conduct of execution as this is being done on Globe' s live network Any risk controlled or uncontrolled posed to the Globe network during the conduct of the integration activity shall be basis to ABORT 5 Shall seek NOC clearance at every activity milestone to ensure no impact has or is being done to Globe' s live network Likewise clearance shall be sought from Globe' s NOC after the activity 6 Along with the vendor shall perform testing after activity to ensure that the target objective or connectivity have been met If time does not permit the testing shall be done at the soonest instance possible 7 Shall issue Globe an Activity Report after the said activity indicating if the activity was a SUCCESS FAIL or ABORTED Template of the report shall be provided by Globe 8 In the event that there is an unfortunate incident leading to network impact shall issue an incident report IR to Globe detailing what transpired from start to finish and the root cause of the incident Such IR shall be duly signed and affirmed by his/her team lead and issued officially to Globe for further handling IR template shall be provided by Globe 9 A completion report now inclusive of the test results and other parameters shall be prepared and issued to Globe This will include FTP OPM OTDR Detailed Mapping pictures among others A checklist and template shall be provided by Globe

Posted 7 hours ago

TeleTech in Ebloc 2 Tower Geonzon St Ground Floor Cebu City is currently accepting applications for Temporary Work from Home Customer Service Representatives You supply the internet we supply the rest Even though your own computer is helpful during the initial application and interview please don' t let that stop you If you have the internet capability and the quiet workspace as listed below that is truly enough The rest is helpful Yes there are a few extra steps to working from home And we promise it' s worth it Technology and work environment requirements for the job Internet you will need a home internet connection that is 15Mbps you may do a quick check through SpeedTest net You must be able to hard wire via ethernet cord directly into your home modemYou must have a quiet workspace that is within reasonable proximity of your router so that you can plug in while working Accepting digital applications for your protection and the protection of our employees Apply online or text TTEC to 63 922 110 1170 to connect with us Now more than ever how we connect is everything That s why we' re moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments We ll send you forms & keep you updated via email All so we can secure your new career with us Typically to qualify as a Customer Service Representative you need to have Completed at least 2 years of collegeExcellent English communication skillsStrong familiarity with the internet and MS Office applicationsWhat you might be doing on a typical day Consult with customers on products and services to provide the best solutions via email and/or chatRespond to customer inquiries with compassion and active listeningUltimately you will provide excellent customer service that keeps the customer coming backYou ll enjoy Competitive pay and performance based incentivesReal career growth opportunitiesCompany sponsored HMO with Health & wellness programs for you and your familyEducational assistance through tuition reimbursementAn accessible location at eBloc 2 Bldg cor W Geonzon St & V Padriga St Asiatown I T Park Apas Lahug Cebu City CebuAnd more Our purpose is to deliver humanity to business and it' s more relevant than ever before in today s environment We know we re stronger together working towards a purpose that matters As TeleTech team members we lift each other up deliver smiles and support our communities Join us in our commitment to deliver amazing experiences

Posted 2 weeks ago

WHAT WE CAN OFFER Competitive and above industry compensation package Fun and homelike work environment A knowledgeable high achieving experienced and fun team The chance to be part of a rapidly growing startup and the next success storyQUALIFICATIONS Candidate must be at least a Bachelor s/College Degree in Business Nursing Marketing Pharmacy or equivalent With at least 3 years experience in the field of Sales in Pharmaceuticals Goal driven self motivated and with high sense of responsibility commitment and integrity Proven track record of sales success achiever Highly competitive individual and winning attitude With positive attitude towards work and understands the dynamics of sales pharma industry With strong business connections with doctors in the current area assigned or any other area Have good written and oral communication skills Highly computer literate with capability in email MS Office Excel Word PowerPoint and related business and communication tools With Pharma PRC license With driver s licenseSOME KEY RESPONSIBILITIES Do full classical detailing and prepared to answer all the frequently asked questions by the doctors confidently Do daily monitoring of product movements from all channels MDC Other chain drugstores Independent Drugstores and Dispensing Do Product Presentation to individual and group of doctors with minimal supervision of his/her manager Achieve monthly and annual sales target Develop business by growing existing relationships create strategies to all in the active list Develop business/ prescriptions through consistent visibility to doctors and trade partners Perform an incisive and insightful market and competitive research Represent Bandwell Pharmaceuticals Inc in a very professional way

Posted 7 hours ago

We re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Representative with TeleTech in FLB Corporate Center Cebu Business Park 1st floor Cebu City Accepting digital applications for your protection and the protection of our employees Apply online or text TTEC to 63 922 110 1170 to connect with us Now more than ever how we connect is everything Our purpose is to deliver humanity to business and it' s more relevant than ever before in today s environment We know we re stronger together working towards a purpose that matters As TeleTech team members we lift each other up deliver smiles and support our communities Join us in our commitment to deliver amazing experiences As a TeleTech Customer Experience Champion You' ll Enjoy Fun talented and witty teammates Knowledgeable encouraging and present leadership Family friendly environment Free spirited theme based employee events Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds And yes all the competitive pay bonuses and benefits you' d expect and maybe a few you didn' tWhat You' ll be DoingAre you the one that everyone in family comes to when their printer or WiFi is down Do you just seem to ' get' computers and technology You' ll be the difference between a customer experience being just average or an exceptional one We' ll train you to be a subject matter expert in your field so you can be confident in providing the highest level of service possible And we trust you already have the necessary ingredient that can' t be taught a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives You' ll also have a chance to make great new friends and grow your career in a high energy family friendly atmosphere On a typical day you' ll Consult with customers on products and services to provide the best solutions for their need via a variety of communication channels that could include voice email or chat Open and maintain customer accounts and information Respond to customer inquiries with active listening Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Positively participate in company events in team activities and continuous learningWhy You What You BringConnections are everything here at TeleTech That means we connect with our customers our teammates and most importantly with you And the ability to connect yourself is what you bring to the table along with the following Exceptional conversational English verbal and written communication skills Ability to thrive in a dynamic environment Customer service experience or customer service oriented skills such as empathy active listening and resolution minded aptitude Handy with MS Windows and other computer applicationsAbout TeleTechWe help global brands provide a great experience to their customers build customer loyalty and grow their business We were founded on one guiding principle customer experiences that are simple inspired and more human deliver lasting value for everyone Your role brings that principle to life Career Changers Welcome HereTime to change your career Whether you' ve spent your career on the admin side in receptionist administrative assistant sales or support roles or you' ve grown in industries such as retail restaurant hospitality travel insurance or financial services we believe you have the customer focused skills it takes to join our global associates team For more information about TeleTech visit TeleTechjobs com or search #ExperienceTeleTech throughout social media to engage in the global conversation

Posted 3 months ago

We are looking for a REGIONAL MANAGER work base in Cebu or Davao for CMG Retail Group If you are committed to customer service has experience in retail operations and can manage a team then you will be a perfect addition to our team RESPONSIBILITIES Achieve regional sales target and profitabilityEnsures operational efficiency through monitoring of inventory store maintenance & security and cashiering operationsDevelops and oversees implementation of Customer Service initiatives in the storesBuild and develop employees through training coaching and mentoringLiaison between the Store Support Departments and Retail Store through effective collaboration on operations related plans programs concerns and issuesManaging relationship with the mall managementCANDIDATE QUALIFICATIONS Organized and detail orientedBusiness mindedHighly analytical numerical and revenue growth drivenEnjoy working with a teamCan work well under pressureKnowledgeable in sales and marketing strategiesMust have strong analytical numerical problem solving leadership and people management skillsExcellent interpersonal and communication skillsStrong project management from planning execution and evaluationExperience in multi tasking and working in a flexible and fast paced environment

Posted 2 weeks ago

OVERALL PURPOSE OF JOBThe Quality Manager provides direction for the shared services team responsible for Quality Management Training Communications Knowledge Management and Sustainability efforts across a variety of methods Responsibilities Identify and manage issues and risks and act as an escalation point within the team Work with other delivery managers and project managers to ensure the Quality team understands their accountabilities for delivery and how to work across the teams as needed Identify potential capacity issues and work with the Unit Lead to resolve these issues For BPO facilitate effective Management Operating System ensuring timely reviews of process outcomes 3X3' s KPI' s SLA' s and improvement/change initiatives Responsible for managing multiple complex projects at once This includes capacity and project planning to ensure projects are delivered on time and accurately Key point of contact with both on shore and off shore operations teams regarding all QA related issues Key point of contact for leadership team as it pertains to the QA team Work with the Unit Lead to ensure the reporting team is as efficient as possible Identify opportunities to improve efficiency and ensure there is a back up plan in place for all QA Analysts to ensure deliverables are always completed on time Manage stakeholders in the delivery center escalations and status communication Skills and Qualifications Graduate of bachelors degree but open to hire undergrads Should have 5 or more years of experience in Transaction QA BPO setting 5 years managerial/leadership experience Experience in Business Excellence/Six Sigma experience in voice and content moderation Excellent interpersonal oral and written communication skills Skilled in Quality Management Process Improvement and Project Management Willing to be assigned in BGC/Cebu Amenable to flexible schedules

Posted 3 weeks ago

Our Clark site is looking for interested applicants who can do temporary work at home and train at home during the Enhanced Community Quarantine Make sure you have the following technical requirements Desktop or Laptop with Intel i5 and 4GB RAMAwesome Internet Speed at least 10 mbps DUTIES & RESPONSIBILITIES This is a general customer service position which varies from telco services retail services to product activations Talk to customers over the phone to resolve their questions or concerns Accurately document and update customer records in the computer system Upsell products or services to customers if appropriate Escalate customer complaints and/or calls to your manager when necessary Office Address Business Center 4 Philexcel Business Park Manuel Roxas Highway Clark Special Economic Zone Pampanga

Posted 1 week ago

Qualifications College graduate of BS HRM Tourism Business Management or equivalentAbove average communication skillsPossess leadership skillsAnalytical and good decision making abilitiesCan handle pressureHigh Level of Confidence Experience Retail Management 1 year Preferred Management 1 year Preferred Sales 1 year Preferred Duties and Responsibilities Coordinates and implements store activities together with the management team to achieve performance targets FSC quality sales and cash flow Helps ensure that the highest standards on Food Service and Cleanliness/Condition FSC are maintained Helps ensure that customer service and operating standards are implemented during the shift solicits customer feedback and makes sure customer complaints are promptly attended Attends to all concerns relating to store maintenance cleanliness safety security and sanitation during his/her shift ensures that the store is well kept and free from any unnecessary thingsRecommends store activities that will contribute toward store profitability by seeking opportunities to increase sales manage inventory and costs Assists in preparing financial related reports on a regular basis daily sales report petty cash replenishments inventory etc Helps ensure that cash handling inventory recording and other related functions are performed in an accurate and consistent manner Helps ensure that the proper types and amounts of materials supplies and merchandise are ordered and stored properly Helps ensure that all company policies store standards and procedures are communicated effectively to store team and implemented in a consistent manner Helps ensure effective implementation of store HR procedures such as preparing manpower schedules monitoring performances coordinating with manpower contractors and preparing payroll summary properly to achieve productivity and avoid labor issues Helps ensure that all company policies and manuals are kept confidential and secured

Posted 1 week ago

Assists all requests in terms of desktop and network issuesMust be able to attend all assigned ticketsEnsuring all task must be updated after resolvingMust be able to attend and troubleshoot Hardware and Software tickets assignedMust be able to escalate tickets with dependencies to respective clients Administrators ex resetting of end users password configuration needed in Networks connections Must be able to update assigned tickets in real time in detail step by step procedure Must be able to attend meetings and trainingMust be able to follow company policies and proceduresMust be able to follow client' s policies and proceduresMust be able to comply with the ticket SLA set by the client QUALIFICATIONS Bachelor Graduate of any IT Related Course we can consider BSECE and BSCOE With PC troubleshooting skills both in hardware and softwareWith basic knowledge in NetworkingKnowledgeable in Level 1 and Tier 1 Support On Site Support

Posted 1 week ago

Overall in charge in the management planning coordination and control of the manufacturing processResponsible for the efficient production of goods at the right cost and required quality standard Coordinate with other department heads in the implementation of company policies and goals Responsible for achieving production target volume and shipment scheduleSystematic oversight of manufacturing processes materials manpower and machinery Responsible for improving systems that are already in place Ensure strict compliance by all production employees of work instructions processes and procedures in place Qualifications Candidate must possess at least a Bachelor' s/College Degree Engineering Industrial or equivalent At least 10 year s of working experience in the related field is required for this position Preferably Assistant Manager / Managers specializing in Manufacturing/Production Operations or equivalent Has an extensive background in ERP SystemHas a strong Management SkillsHas an excellent in English Communication is an advantageWilling to wor in Clark Freeport Zone PampangaFull Time position s available