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Specialization: Planning×

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Posted 8 months ago

PHP 15,000 - 20,000 2 Vacancies


Primary Functions1 Reports to the Research and Development Assistant Head 2 Responsible for execution of directives provided by the Assistant Head of Research and Development on continuous improvement including but not limited to implementing work procedures to increase productivity and improve service levels 3 Supervise the day to day operations of training after sales and maintenance group 4 Supervise assist guide coach discipline motivate and evaluate team member s performance 5 Responsible for the preparation measurement monitoring reporting of individual KPI and teamKPI Key Performance Indicator 6 Responsible for creating and monitoring controls to avoid and/or minimize operating costs 7 Creates review and revise department policies procedures and guidelines when deemed necessary 8 Trains team members 9 Complies with company policies and procedures 10 Implements and relay with the team the company policies procedures and guidelines 11 Prepares management reports 12 Perform and execute good open communication to the team other department and clients if needed by answering phone calls text messaging and responding to email13 Performs other related tasks advised by the immediate leader 14 Supervise and oversee team member s duties and responsibilities as stated in the job description 15 Coordinate and update all internal Groups with regards to any new update and new procedures that will be implemented and imposed TRAINING1 Review revise update and creates training manuals and presentation materials such as but not limited to active equipment operations troubleshooting and maintenance both for internal and external client 2 Creates adhere and monitor training schedule both for internal and external client 3 Handles logistics requirement needed for the training such as but not limited to venue pre and post training evaluation training questionnaires examination and certificates4 Conducts training both for internal and external client 5 Coordinates with HR group and immediate lead on any technical training requirement 6 Ensures full documentation of products covering its operational usage and functionality AFTER SALES AND MAINTENANCE1 Prepares adheres and maintains preventive maintenance schedules of all awarded projects 2 Review and check preventive maintenance Policy and Procedure if still applicable with Market Standards 3 Keep and ensure Schedules of Preventive maintenance is met and complied 4 Coordinates with technical and sales tech support group for the implementation of preventive maintenance schedules 5 Provide output report on the procedures done during Execution of Preventive Maintenance Activities6 Maintains safe and healthy working environment by following standards and procedures 7 Ensures proper and timely training of maintenance engineers on new products and service updates8 Maintains documentation for testing repair troubleshooting replacement for defective and replacement within warranty of all products 9 Coordinates with Materials and purchasing groups defective products identified during testing period for immediate replacement especially those under warranty period

National Capital Region-Quezon City, Philippines