Job Vacancies in Information Communications Technology

Basic Technical SupportWork learn and grow with the Top Employer and BPO Company of the Year WHY YOU SHOULD JOIN SYKESSYKES is the best company where you can work learn and grow We offer competitive salary and benefits packages provide various learning development and mentoring opportunities and put programs in place to promote career growth As a multinational digital marketing and customer service global outsourcer we partner with Global 2000 companies That means that you get to work with the world s biggest brands and industry leaders Here are some of the other benefits of working in SYKES Competitive salary account specific benefits and performance incentivesNight differential and night shift allowancesPaid sick and vacation leavesHMO coverage medical and dental for you even during probationary period and your qualified dependentsLife InsuranceCool office spaces and employee centric facilitiesAccessible locationsMentoring and development programs for career growth opportunitiesExclusive discounts in partner establishmentsCompany sponsored interest clubsEmployee engagement activitiesVolunteer programsSYKES has been in the Philippines for more than 20 years and is considered the country s first multinational contact center The compensation package is inclusive of incentives and allowances The basic salary varies depending on your assessment YOUR ROLEBe part of one of the biggest technology companies in the world We are looking for young and techie professionals to provide efficient technical support to our diverse clientele You might be the one we re looking for Completed at least 2 years of college educationNo previous work experience needed but BPO experience is an advantageBasic knowledge of troubleshooting and technology conceptsCan communicate in EnglishDisclaimer Some hiring requirements are filled immediately To check if this job opening is still available you may send our team a message through 09778259999 following this format Workbank Inquiry

Document the business process by identifying the requirements Preparing excellent documentation on business requirements Document any identified required changes and communicate them to the relevant third parties/colleagues Handling various activities of the project like information gathering analyzing the information gathered documenting the functional or business requirements Identifying gaps and enhancements in the product that can help cater to the market better analyzing end users pain areas and process and coordination with Dev team for resolution Gather quantitative and qualitative data from market and end users Work with engineering teams to balance scope functionality performance and time to market Operate with autonomy while proactively reducing ambiguity for your team and your cross functional peers Understanding End to End Product features and the Process Conducting pre sales activities Pilots Demos Explore new ways of opportunities to increase client/customer satisfaction Task analysis and evaluating surveys and workshop results Creating user manuals training users handholding for product usage Problem solve within constraints that truly exist and breakthrough constraints that do not actually exist Requirements elicitation Post Go Live supportQualifications Bachelor' s degree in computer science engineering or related technical field2 years relevant Customer handling experience ideally shipping complex multi product/system solutions with IoT devices and SaaS componentsExperience solving complex user interaction problems with creative solutionsYou have direct experience working with engineers to balance scope time to market and functionality constantly making trade offs using qualitative quantitative and absent dataExcellent problem solving skills well structured written and verbal communicationProficient in Native languageCommercial awarenessCommunication and interpersonal skillsTime management and organizational skillsAdvanced Excel skillsProblem solving skillsAnalytical skillsLeadership and management skillsAn interest in and understanding of project management techniques and computing systems

We are looking for a Project Manager to join our global Artificial Intelligence team This role is client facing results driven innovative and drives profitable growth This is a full time work from home opportunity Overall Job DutiesEngage with customers to understand their business requests and lead teams to execute on defined solutions across AI service offerings Act as a key interface with clients at the sales cycle stage provide thought solutions craft solutions and provide support to Sales Work with site management to ensure customer satisfaction implement continuous process improvement measurement/benchmarking and automation across AI service deliveries ResponsibilitiesDevelop effective and creative customer solutions with moderate supervision Develop and write project plans Create and manage the global project schedule liaising with all production team members to ensure viability and commitment Execution of large scale AI projects with medium to high complexity Provide project training and technical guidance to project team members Drive project timelines and budgets to completion and within estimated scope and established production Provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk Develop and maintain a high level of knowledge of the company as well as AI industry products and solutions Balance work among team members according to skills and individual workload Monitor and maintain project financials including revenue recognition revenue forecasting and billing Ensure the accuracy of financial project data workflows schedules and processes to maximize efficiency and profitability RequirementsExperience in the transcription industry Minimum 3 years of project management experience or other relevant managerial experience Experience in data collection and data annotation projects is a plus Experience with crowdsourcing Must have a proven record of managing complex projects Experience working and leading global teams in different time zones Client relationship management experience Experience in Machine Learning is a plus Ability to build financial models to demonstrate financial ROI Good knowledge of key sales processes and tools Possess a thorough understanding of financial concepts like P&L Gross Margin Budgets etc Thrives working with cross functional teams by communicating with development professional services program management and product management Ability to work in a multicultural global environment

The client is a fast paced start up co founded by four successful entrepreneurs with the backing of key strategic investors in the video game industry The client aims to curb toxicity in gaming We are working with popular online video games to build more positive communities We are developing a scalable and secure data platform to process large amounts of gameplay chat and audio data and building an AI system to help detect different types of toxic behavior and their severity As a full stack engineer you will primarily work with the team to build components of the GGWP portal You will collaborate closely with Engineering Leads Architects and Product teams to build and test applications You will review the requirements with Product Managers and Analysts You will work closely with Engineering Leads and Architects to ensure efficient use of resources and to help ensure proper tooling integration with a broader development infrastructure We are seeking talented full stack engineers to join our team Your responsibilities as a full stack engineer will include Work with UX and Product Management teams to design softwareWork with Architects and Engineering leads to build scalable softwareFront end software developmentBack end software developmentWrite effective APIsTesting and fixing bugsCreate security and data protection settingsBuild features with a mobile responsive designWhat we are looking for 3 years of industry experience as a Full Stack EngineerDegree in Computer Science or related fieldExperience with developing desktop and mobile applicationsFamiliarity with common stacksExperience with multiple front end languages and libraries e g HTML/CSS JS Experience with multiple JS frameworks Angular React Node jsExperience with Python or relevant back end scripting languageExperience with databases e g SQL web servers e g Apache and DesignAbility to think critically and creatively in a dynamic environment while picking up new tools and domain knowledge along the wayA positive attitude and a growth mindsetGreat attention to detailBonus A passion for gaming Experience with Cloud infrastructure e g AWS and relevant microservicesExperience with data visualization e g D3 Experience with streaming dashboards e g Kibana

Our client is a fast paced start up co founded by successful entrepreneurs with the backing of key strategic investors in the video game industry Client aims to work with popular online video games to improve player experience Client is developing a scalable and secure data platform to process large amounts of game data and building systems to help detect various game and player events As the Data Engineering Lead you will primarily grow and manage the data engineering team in region and work with other engineering teams to design and build data pipelines You will collaborate closely with other Engineering Leads Machine Learning Engineers Architects and Product teams to identify build test and deploy data collection management and curation tools You are also responsible for productionizing data manipulation and data management services You will review requirements with Machine Learning Engineers Product Managers and Analysts You will work closely with Engineering Leads and Architects to ensure efficient use of resources and to help ensure proper integration with our broader cloud infrastructure We are seeking a talented data engineer lead to join our team Your responsibilities as a data engineer lead will include Recruiting and growing the data engineering team Managing and working directly with data engineers in region Overseeing overall tool development to add to our data platform Overseeing software engineering and the design of various data pipelines Working together with other engineering and product team leads and executivesWhat we are looking for 5 years of industry experience collecting data and building data pipelines Degree in Computer Science or related field Experience growing and managing a team of engineers Experience overseeing engineers and their execution towards team goals Experience with Python or relevant scripting language Experience with databases Experience building data pipelines from end to end Understanding business use cases and requirements for different internal teamsPrototyping initial collection and leveraging existing tools and/or creating new tools o Building and deploying scalable data pipelines for productionMaintenance of such pipelines Experience working different types of datasets e g unstructured semi structured with missing information Ability to think critically and creatively in a dynamic environment while picking up new tools and domainknowledge along the way A positive attitude and a growth mindset Familiarity with different data stores e g flat files buckets graph columnar NoSQL Experience with Cloud infrastructure e g AWS and relevant microservicesBonus A passion for gaming Advanced Degree in Computer Science or related field Experience with open source data processing frameworks e g Spark Experience with relevant Python libraries such as Beautiful Soup Requests Scrapy Selenium

Job SummaryAs a Web Application Front End Engineer you ll be responsible for building and maintaining client' s web browser based applications using React and Javascript WHO DO WE NEED The Engineering Team is a distributed team supporting a big service Engineers touch every facet of the product from the frontend backend to the release management and DevOps for our cloud based fleet We want you for the skills you bring to the table as much as for the skills you want to hone If you relish the ever changing landscape of product development and take pride in and responsibility for your work then drop us a line we want to meet you What you' ll doWrite robust maintainable code for Peatix' s customer facing and internal administrative web apps Design client' s Web Application with Product Managers Designer and other team members Dive into refactor and improve the codebase Provide emergency support service outages etc Develop an in depth understanding of client' s code base Contribute technical knowledge to conversations about the direction of client' s web apps Review code REQUIRED QUALIFICATIONSYou' ll be working with a distributed team so there is an emphasis on being a great verbal and written communicator You have 4 years experience building web applications You have worked with JavaScript You have worked with Web APIs You have experience working with React / Vue You' re well versed in modern web application development You understand that untested code is a ticking timebomb You have the ability to empathize and work with a diverse range of colleagues You aren' t expecting to be micromanaged You can communicate in Business level English or above BonusesYou have experience working with GraphQL You have experience designing APIs You have experience working with Git and/or GitHub You have experience working with AWS

ZigZag is looking for a Mid Senior Full Stack Engineer to join our team Our client is looking for a passionate Full Stack Engineer to join our growing team of internationally talented engineers Depending on experience you will be responsible for many phases of the software development lifecycle including technical research requirements analysis implementation or enhancements to the product unit testing debugging and maintenance As a key member of the team you will be expected to work on new projects as well as improving various aspects of our legacy code Thinking in terms of scalability and reliability will be essential and you will be working within a service oriented architecture and use all of the client' s APIs The client' s development team is passionate and results driven Whether you are a veteran python developer or just getting started it' s your drive for excellence and perfection that will matter ABOUT THE CLIENT We' re a Tokyo based team originally founded to help large and small online services Go Global with human translation through our API We' ve since launched new services that bring AI training data to the expanding AI ecosystem We love working with internationally minded people and most of our team have lived in another country before a few even speak more than 3 languages not including code Half of the team is stationed in Tokyo and the other half in Manila but our wormhole makes it seem like we' re all just next door RESPONSIBILITIES Translating functional requirements into conceptual and detailed design Providing time estimates for the development effort Implementing proof of concept prototypes and production grade software Creating unit tests Coordinating sign off from our QA/Test team Working with Operations and Support staff to troubleshoot software issues as well as implementing bug fixes REQUIRED QUALIFICATIONS At least 5years of professional experience in one of the following languages Python Typescript Go PHP C# JavaExperience with web application development and basic knowledge of HTML and CSS Experience with information retrieval and basic knowledge of SQL and/or NoSQL database technologies Experience with distributed or parallel systems and microservices Working on projects that have been deployed to the public that had high scalability and availability requirements a plus Interest and ability to learn other coding languages as needed Working proficiency and communication skills in verbal and written English Our expected salary range for this role is ranging from Php70 000 Php120 000 All great candidates will be considered regardless of the compensation requirements Our office is located in Ortigas Pasig City However due to the pandemic our team is currently on a temporary work from home setup Working onsite again has no definite schedule yet

We are expanding our Engineering team and are looking for an awesome Development Operations Engineer to join us You An enthusiastic engineer who loves building scalable infrastructures and solving software deployment challenges Your aim is knowing that Gengo infrastructure is fully monitored and under control You might be a developer yourself have your ownproject s or contributed to open source projects Us We' re a Tokyo based Internet start up helping large and small online services Go Global through our API and unique crowd management platform We love working with internationally minded people and most of our team have lived in another country before A few even speak more than 3 languages Perhaps because of all these languages we speak and code in were a tight knit team that works hard and has fun Together We will build and maintain an infrastructure capable of handling millions of AI training data tasks worked on by tens of thousands of qualified contributors There will be plenty of stimulating technical challenges to build and maintain multiple services If you love playing with Amazon s AWS Kubernetes and Docker and get a kick out of analyzing KPIs and data for performance bottlenecks all with the goal of making customers happier and contributors more efficient then were going to have fun You will be the glue that ties an exciting platform together And you will work with a team focused on working efficiently You should have a firm grasp of networking tools and technologies and an ability to run multiple cloud deployments including production staging and sandbox You hate it when anything goes down but realize nothing is perfect and understand that communicating the status of a situation will earn you respect If this sounds like fun we d love to talk This is an opportunity to work with some of the brightest engineers in Manila and Tokyo disrupting an industry that s ripe for innovation We ve got several projects in the pipeline just waiting for someone to run with About our company You may know us as Gengo and you may know we were recently acquired by Lionbridge Our name may be different but our passion to create culture of diversity and technology first mindset remain intact In fact these are just a few of the reasons we chose to join forces Lionbridge will give us an even larger platform to share the original Gengo ethos With the support of our new parent we are also doubling down on our focus to bring value to the AI ecosystem We re Tokyo based team originally founded to help large and small online services Go Global with human translation through our API s We ve since launched new services that bring AI training data to the expanding AI ecosystem We love working with internationally minded people and most of our team have lived in another country before a few even speak more than 3 languages not including code Half of the team is stationed in Tokyo and the other half in Manila but our wormhole makes it seem like were all next door Responsibilities Work as a member of the engineering team in creating efficient development and testing environments Build and enhance tools for automating systems deployments Proactively monitor and spot infrastructure load trends and recommending the best path for scalability with a preventative mindset Keep Gengo infrastructure and services up and running with a five nines philosophy Manage high availability emergency response schedule with automated system alerts Monitor and optimize infrastructure costs Support every facet of our scalable infrastructure environments Required Qualifications Experience in Automated Infrastructure i e AWS via ChefExperience releasing and maintaining large scale software applicationsExperience with real time failover architecture principles and processes Experience with systems monitoring alerting and analytics Experience developing custom solutions for systems monitoring deployments continuous integration etc Knowledge of Docker and Kubernetes Understanding or interests to a concept of infrastructure as code and building infrastructure of it Understanding or interests to a concept of Micro services and building proper infrastructure and monitoring system for it Driven focused self starter with a team based attitude The ability to quickly debug a variety of problems during emergency situations Experience in managing RDBMS is an advantage