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RGF Executive Search Philippines began operating in 2000. We are the trusted executive recruitment firm of established organizations as well as start-up organizations. Our clients are American, European and Asian multinationals, including Fortune 500 companies, and large Philippine conglomerates.
Posted 6 months ago
PHP 15,000 - 20,000 15 Vacancies
Product Support Representatives (Voice, Email, and Chat) provide first level support for onboarding, instructing, and troubleshooting customers using our digital interactive reading platform for K-12 schools. We are looking for experienced customer service professionals confident and passionate about listening and understanding the needs of our customers in order to solve their technical problems.Responsibilities & DutiesManage inbound and outbound questions from users about our platform in a courteous and accommodating manner through Voice, Email, and Chat.Assist customers in processing payments and refunds made through PayPalPatiently troubleshoot issues with non-technical customers using our online reader in various Internet browsers, as well as Android and iOS applications.Oversee and listen to customer complaints and promptly provide an alternative, educated solutions for resolution.Create and file descriptive tickets for technical bugs discovered while assisting customers.Follow communication and technical procedures, guidelines, and policies.
Posted 7 months ago
Fresh graduates are welcome to apply earn as much as PHP 25K
PHP 15,000 - 20,000 7 Vacancies
As a Software Engineer, you will be involved in maintaining and improving their industry leading SaaS application and internal systems as well as the creation of new software for the company and its customers.Specific activities being performed by this role includes;● Liaising with and determining stakeholder requirements ● Designing solutions to meet these requirements ● Implementation. Testing and deployment of this solution ● Maintenance and support of existing systems ● Documentation and consultation with a senior software engineer on work done ● Gain an understanding in the existing systems ● Participate in improving the department’s processes